Client Advisor leveraging AI to deliver solutions in Business and Commercial Lending. Building rapport with clients and driving product development.
Responsibilities
Use deep Business & Commercial Lending domain experience to build rapport with prospects and users of our platform and behave at the highest level when engaging with enterprise clients.
Build content and messaging with videos, demos, etc. to show the world how awesome our solutions are.
Assist with product demonstrations, RFP’s by utilizing your Lending expertise
Partner with sales to ensure they have everything they need to convert leads to sales.
Work closely with the Delivery Team to ensure they clearly understand and communicate the details they need to turn customers visions into real life deployments.
Act as the SME on delivery when required and showcase your world-class knowledge of Lending in Business and Commercial banking, specifically in the North America market.
Leverage data, and lending industry experience to develop credit lending strategies, and actionable value-based decision science solutions.
Gather, analyze, and document customer needs, to drive the demonstrated product capabilities, and drive future direction of the software platform.
Align product understanding for internal teams
Identifying market problems and create stories, use cases, and solutions within Business and Commercial banking
Follow the Pragmatic Framework approach to product management and marketing particularly assisting/supporting the stages of Programs, Readiness, and Support
Requirements
10+ years of Business and Commercial banking experience within North America
5+ years of experience in decisioning & decisioning/AI software in the context of Business & Commercial Lending
Experience in presenting to Senior Banking audiences including C-Suite in North America
Experience with product management and development methodologies
Financial services understanding and experience, ideally lending-focused within Business & Commercial Banking.
AI, specifically Machine Learning, Agentic AI understanding or experience
Experience of leading teams across geographical regions and industries
Stakeholder management and negotiation skills
Work autonomously, in cross-functional team, and in virtual teams globally
Knowledge of product capabilities, features and roadmap
Ability to define, investigate and execute complex solution designs
Excellent written and verbal skills
Ability to travel within North America and to HQ in Australia (estimated 50% travel)
Benefits
Competitive benefits package (80% of premiums paid by RDC.ai)
12 paid holidays
20 days PTO per year + 5 paid personal or sick days per year
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