GMP Facility Operations Manager overseeing facility operations and ensuring Good Manufacturing Practices at Emory University. Responsible for equipment maintenance, cleaning services, and compliance with safety protocols and regulatory standards.
BS
Hybrid Director – Center Operations
Posted 5 months ago
About the role
- Director overseeing Center operations for Autism Therapy Services ensuring operational efficiency and enhancing parent satisfaction while managing staff and financial performance.
Responsibilities
- Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and values; manage day to day Center staff
- Lead intake process and onboard new clients and families
- Establish new and maintain existing relationships with referral partners
- Accountable for financial and operational performance of the Center; manage annual Center budget and additional forecast needs
- Ensure appropriate coverage for opening/closing of Center and upkeep of the Center
- Directly oversee and manage all intakes through auditing documentation and completing parent tours and consultations as scheduled
- Consistently present on the floor, especially during busier transitions and assist/provide breaks for staff in therapy
- Drive weekly, quarterly, and yearly metrics for cancellation rates, utilization, billable hours, and file compliance
Requirements
- Bachelors degree in Business, Operations Management, or related field
- 5+ years of management, operations, and leadership
- Healthcare environment experience required, behavioral health preferred
- Board Certified Behavior Analyst Certification preferred but not required
- Strong business acumen; understanding of general finance and budgeting
- Proficiency in Microsoft Office Products, Word, Excel and Outlook
- Must be able to communicate effectively and problem-solving skills
- Excellent time management skills with the ability to multi-task, prioritize, execute on deadlines and produce high quality deliverables with attention to details.
Benefits
- Full benefits package + Pet Insurance
- 5+ Weeks off per calendar year including PTO, Holidays & Wellness time
- 401K with Company Match
- Quarterly Bonus Incentives
- Career Progression program, WE will invest in YOU!
- Monthly Morale Events
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