About the role

  • Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and values; manage day to day Center staff
  • Lead intake process and onboard new clients and families
  • Establish new and maintain existing relationships with referral partners
  • Accountable for financial and operational performance of the Center; manage annual Center budget and additional forecast needs
  • Ensure appropriate coverage for opening/closing of Center and upkeep of the Center
  • Directly oversee and manage all intakes through auditing documentation and completing parent tours and consultations as scheduled
  • Consistently present on the floor, especially during busier transitions and assist/provide breaks for staff in therapy
  • Drive weekly, quarterly, and yearly metrics for cancellation rates, utilization, billable hours, and file compliance

Requirements

  • Bachelors degree in Business, Operations Management, or related field
  • 5+ years of management, operations, and leadership
  • Healthcare environment experience required, behavioral health preferred
  • Board Certified Behavior Analyst Certification preferred but not required
  • Strong business acumen; understanding of general finance and budgeting
  • Proficiency in Microsoft Office Products, Word, Excel and Outlook
  • Must be able to communicate effectively and problem-solving skills
  • Excellent time management skills with the ability to multi-task, prioritize, execute on deadlines and produce high quality deliverables with attention to details.

Benefits

  • Full benefits package + Pet Insurance
  • 5+ Weeks off per calendar year including PTO, Holidays & Wellness time
  • 401K with Company Match
  • Quarterly Bonus Incentives
  • Career Progression program, WE will invest in YOU!
  • Monthly Morale Events

Job title

Director – Center Operations

Job type

Experience level

Lead

Salary

$80,000 - $90,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job