Sales Associate responsible for business development in HVAC, Electrical, and Plumbing sectors. Collaborating with sales teams to build customer relationships and drive service expansion.
About the role
- Direct Sales Support Executive providing pre and post sales service to sales teams at Bauer Media Outdoor in the UK. Assisting with customer campaigns and ensuring adherence to company procedures while collaborating with teams.
Responsibilities
- Assisting Direct Sales teams and clients throughout the pre-and post-sales process, ensuring adherence to company procedures.
- Aid in planning customer campaigns using internal tools and systems.
- Provide presentations and insights to support sales in creating compelling client recommendations.
- Maintain proactive communication with sales regarding campaign progress and task requests.
- Respond directly to incoming agency briefs and requests.
- Process bookings according to company standards within specified timelines.
- Manage any changes to campaigns before launch.
- Coordinate customer artwork, design, print, and digital orders.
- Ensure timely and high-quality responses to customer inquiries through all channels, including managing complaints.
- Organize photography for requested campaigns.
- To ensure all activities are reflective of the ‘knowledge, accuracy & efficiency’ team pillars.
- Work closely with Direct Sales & Operations leadership teams to continuously improve & refine processes.
Requirements
- Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
- Excellent time management and organisational skills
- Strong and empathetic communication skills, with the ability to build rapport and deliver an exceptional standard of customer service
- High level of accuracy and attention to detail when handling data
- Adaptable and resilient, with a positive approach to change
- Collaborative team player with a proactive, “how can we” mindset
- Ability to prioritise workload and manage multiple tasks effectively
Benefits
- Flexible working and a hybrid setup that gives the freedom to have your work-life balance
- Enjoy 33 paid holidays, including those well need bank holidays!
- Company Pension Scheme Contribution of up to 8%
- Stay healthy with our Healthcare Cash Plan
- Life Insurance and group income protection scheme
- Cycle to Work Scheme + Enjoy travel/season ticket loans and exclusive discounts with hundreds of retailers
- Make a difference with our charity volunteer days. It feels great to give back!
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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