Collect, review and submit mobility programme applications to relevant institutions
Communicate with government institutions to follow up on applications and resolve issues
Provide guidance to beneficiaries on relevant procedures and requirements
Review direct aid applications and participate in strategic discussions with project managers
Clarify beneficiaries' needs and estimate associated costs
Verify background information by contacting partners, references, and online sources
Prepare administrative documentation: applications for signature, contracts, payment methods, liaise with finance, anonymizations, and tracking tables
Follow up with beneficiaries for confirmations, reporting, and application rejections
Answer beneficiaries' ad-hoc questions and provide ongoing support
Self-organization and workflow management, and participate in internal process discussions and improvements
Requirements
Fluency in English and Russian; knowledge of Czech (native or advanced) is considered an advantage.
Strong organizational skills and attention to details, with the ability to effectively manage multiple cases simultaneously.
Emotional intelligence and resilience, maintaining clear professional boundaries while working sensitively with beneficiaries who may be experiencing stress or frustration.
Comfort with routine and process-driven tasks, demonstrating consistency, reliability and accuracy in their work.
Proven relevant experience in a similar role or field is considered a strong asset.
Benefits
Possibility to work in a well-established NGO with an international outreach
Interesting and meaningful job in a team of experienced and highly motivated people
Space for personal development, growth and building a professional network
Flexible working hours and possibility to work partly from home
Team supervisions and individual psychosocial support for staff
25 days of paid leave per year, 3 sick days, 3 study leave
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