Hybrid Direct Aid and Mobility Administrator

Posted 2 months ago

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About the role

  • Collect, review and submit mobility programme applications to relevant institutions
  • Communicate with government institutions to follow up on applications and resolve issues
  • Provide guidance to beneficiaries on relevant procedures and requirements
  • Review direct aid applications and participate in strategic discussions with project managers
  • Clarify beneficiaries' needs and estimate associated costs
  • Verify background information by contacting partners, references, and online sources
  • Prepare administrative documentation: applications for signature, contracts, payment methods, liaise with finance, anonymizations, and tracking tables
  • Follow up with beneficiaries for confirmations, reporting, and application rejections
  • Answer beneficiaries' ad-hoc questions and provide ongoing support
  • Self-organization and workflow management, and participate in internal process discussions and improvements

Requirements

  • Fluency in English and Russian; knowledge of Czech (native or advanced) is considered an advantage.
  • Strong organizational skills and attention to details, with the ability to effectively manage multiple cases simultaneously.
  • Emotional intelligence and resilience, maintaining clear professional boundaries while working sensitively with beneficiaries who may be experiencing stress or frustration.
  • Comfort with routine and process-driven tasks, demonstrating consistency, reliability and accuracy in their work.
  • Proven relevant experience in a similar role or field is considered a strong asset.

Benefits

  • Possibility to work in a well-established NGO with an international outreach
  • Interesting and meaningful job in a team of experienced and highly motivated people
  • Space for personal development, growth and building a professional network
  • Flexible working hours and possibility to work partly from home
  • Team supervisions and individual psychosocial support for staff
  • 25 days of paid leave per year, 3 sick days, 3 study leave

Job title

Direct Aid and Mobility Administrator

Job type

Experience level

Mid levelSenior

Salary

CZK 42,000 - CZK 45,000 per month

Degree requirement

No Education Requirement

Location requirements

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