Delivery Director ensuring effective delivery governance and strategic alignment within Reward Gateway. Leading cross-functional teams in a dynamic, technology-driven environment for employee engagement solutions.
Responsibilities
Establish and lead delivery governance across the technology organisation, ensuring alignment of portfolio and cluster-level plans with strategic business objectives.
Own and facilitate Programme Increment (PI) Planning ceremonies, driving cross-cluster coordination and ensuring integrated portfolio delivery plans with clear dependencies and risk management.
Define and evolve delivery standards and frameworks, embedding consistent planning, reporting and governance practices across all clusters and value streams.
Drive continuous improvement initiatives, leveraging delivery metrics such as DORA, lead time and quality indicators to optimise flow and predictability.
Partner with senior engineering and product leaders to ensure seamless integration of delivery processes with product roadmaps and engineering priorities, enabling effective decision-making and risk mitigation.
Lead organisational change in delivery capability, including agile coaching, process enablement and the development of planning disciplines that scale with business growth.
Provide executive-level delivery reporting, including portfolio status, risk registers and KPI dashboards, ensuring transparency and accountability at all levels.
Facilitate dependency resolution and escalation management, ensuring timely intervention to protect delivery commitments and strategic outcomes.
Champion a culture of delivery excellence, fostering collaboration, accountability and adaptability across the technology organisation.
Requirements
10+ years of proven experience and leadership in large-scale delivery within product-led, B2B and SaaS organisations
Hands-on experience delivering in scale-up environments
Deep Agile expertise (SAFe, Scrum, Kanban, Portfolio Kanban)
Skilled in quarterly planning and portfolio-level governance
Strong understanding of delivery metrics and governance frameworks
Effective in managing dependencies, risks, and cross-functional alignment
Experience driving process standardisation and continuous improvement across scaled teams
Excellent stakeholder engagement and executive-level reporting
Proficient in Atlassian tools (JIRA, Confluence)
Track record of leading organisational change and building delivery capability
Be comfortable. Be you. At Reward Gateway, we want all of our employees to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, as we truly believe that diversity drives innovation. Express yourself, join our community and help us Make the World a Better Place to Work.
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