Serve as the primary escalation point for complex or non-standard deals, providing guidance to Sales on pricing, deal structure, and discounting.
Partner with Sales management to identify gaps and yielding opportunities.
Manage the end-to-end deal desk process, including review and approval of exceptions, ensuring compliance with company policies, legal requirements, and SLA requirements.
Identify and lead process and policy improvements, including automation (approval workflows, data analysis), to enhance deal desk efficiency and reduce deal cycle time.
Create and be able to defend and articulate scalable pricing proposals.
Contribute to creating, managing, and updating pricing tools (insights, quoting), and pricing repositories, ensuring they remain relevant and accessible.
Provide insights to executive management on deal trends, discounting patterns and performance metrics reviewed during MBRs and QBRs.
Partner with Deal Desk and Pricing Strategy leaders to operationalize pricing models and discounting frameworks.
Requirements
6+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or Finance within SaaS companies
Familiarity with Salesforce.com, CPQ tools, Excel/Google Sheets, and MS PowerPoint/Google Slides
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