Assistant Manager overseeing front-of-house operations at Big Bob's Bowling in Lockhart, TX. Leading guest experience, team development, and financial performance in a fast-paced environment.
Responsibilities
Lead shifts with visible, hands-on presence
Ensure Legendary Hospitality standards are delivered consistently
Manage bowling lane flow, wait times, and guest communication
Resolve guest concerns quickly and professionally
Support private events and league nights with seamless execution
Coach and develop FOH and bar team members
Support hiring, onboarding, and training
Maintain accountability around service standards and steps of service
Foster a culture built on energy, urgency, and ownership
Support sales-driving initiatives and promotions
Manage labor to budget while maintaining service levels
Monitor bar controls, cash handling, and daily reporting
Protect margins through operational discipline
Oversee beverage quality and consistency
Maintain proper liquor controls and inventory processes
Ensure compliance with TABC and company policies
Support execution of seasonal cocktails and promotions
Ensure cleanliness and organization throughout the venue
Enforce safety and security standards
Uphold Black Family Hospitality core values daily
Requirements
2+ years of restaurant, bar, or entertainment venue management experience
Strong leadership presence and ability to command a busy floor
Understanding of labor management and sales-driving tactics
Experience in high-volume or nightlife environments preferred
TABC Certification required
Flexible schedule including nights, weekends, and holidays
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