About the role

  • Assistant Manager overseeing front-of-house operations at Big Bob's Bowling in Lockhart, TX. Leading guest experience, team development, and financial performance in a fast-paced environment.

Responsibilities

  • Lead shifts with visible, hands-on presence
  • Ensure Legendary Hospitality standards are delivered consistently
  • Manage bowling lane flow, wait times, and guest communication
  • Resolve guest concerns quickly and professionally
  • Support private events and league nights with seamless execution
  • Coach and develop FOH and bar team members
  • Support hiring, onboarding, and training
  • Maintain accountability around service standards and steps of service
  • Foster a culture built on energy, urgency, and ownership
  • Support sales-driving initiatives and promotions
  • Manage labor to budget while maintaining service levels
  • Monitor bar controls, cash handling, and daily reporting
  • Protect margins through operational discipline
  • Oversee beverage quality and consistency
  • Maintain proper liquor controls and inventory processes
  • Ensure compliance with TABC and company policies
  • Support execution of seasonal cocktails and promotions
  • Ensure cleanliness and organization throughout the venue
  • Enforce safety and security standards
  • Uphold Black Family Hospitality core values daily

Requirements

  • 2+ years of restaurant, bar, or entertainment venue management experience
  • Strong leadership presence and ability to command a busy floor
  • Understanding of labor management and sales-driving tactics
  • Experience in high-volume or nightlife environments preferred
  • TABC Certification required
  • Flexible schedule including nights, weekends, and holidays

Job title

Assistant Manager

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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