Customer Service Representative coordinating client requests and proposals for Vomela Companies. Responsible for documentation, order processing, and customer interactions across various business units.
About the role
- Customer Support role at Naturbummler in Mannheim, ensuring customer satisfaction and handling inquiries. Developing customer channels and coordinating product returns while working in a hybrid environment.
Responsibilities
- You are the direct point of contact for our customers and independently answer all inquiries professionally and with great empathy
- You record customers’ wishes and feedback and advocate for their implementation at Naturbummler
- You continuously develop our customer channels and contribute your own ideas
- You coordinate roof tent shipments and track various returns
Requirements
- You have an open and polite manner and are comfortable approaching people
- You have completed vocational training or a degree
- The wellbeing of our customers is important to you
- You show initiative and work solution-oriented
- You have perfect German language skills, both written and spoken.
Benefits
- Responsibility: 'Customer is king' - Customer Happiness is close to our hearts. We entrust our customers to your care
- Initiative: Do you see opportunities to improve certain structures or notice general optimization needs in a specific area? Great! That’s how we move forward.
- Steep learning curve: From day one you will gain comprehensive insights into e‑commerce and customer support
- Young team: Expect fun team events, flat hierarchies and quick decisions
- Further training: We want you to grow and develop! We support personal development seminars and attending conferences
- Modern work environment: Height-adjustable desks, world-class coffee, modern tools and friendly colleagues await you :)
- Free drinks, dedicated on-site parking, employee discounts on Naturbummler products, free roof tent rental
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Care Representative handling day - to - day customer queries and administrative activities for Pinnacle Propane in Oklahoma City. Requires effective communication and proficiency in Microsoft Office.
Customer Service Representative handling client orders, ensuring product availability, and providing administrative support in Montréal, Canada. Requires bilingualism in French and English.
Customer Service Representative managing inquiries related to digital solutions at ALEX & GROSS. Collaborating with teams to enhance customer satisfaction with SAP, IBM, and Telekom.
German Speaking Customer Service Representative assisting customers at Teleperformance in Yerevan. Handling inquiries and maintaining customer data with a focus on service excellence.
German Speaking Customer Service Representative handling customer inquiries in Yerevan. Engaging with customers through various channels and maintaining customer data for a global company.
Customer Service Coordinator for PestCo managing calls and inquiries while maintaining customer records. Providing education and training on company products and services.
Customer Service Representative assisting veterinary clinics with aftercare services. Building relationships with clinic staff and families while ensuring compassionate care for pets and their owners.
Customer Support Specialist for Coda managing inquiries via multiple digital platforms. Collaborating with teams to deliver efficient solutions while contributing to client success.
Customer Service Representative providing exceptional service at H&S Energy gas station. Handling cashiering, store presentation, and maintaining customer satisfaction as a front - line staff member.