Customer Services Executive managing retailer chargebacks at TD SYNNEX. Collaborating with retail clients and internal teams to resolve discrepancies.
About the role
- Customer Support role at Naturbummler in Mannheim, ensuring customer satisfaction and handling inquiries. Developing customer channels and coordinating product returns while working in a hybrid environment.
Responsibilities
- You are the direct point of contact for our customers and independently answer all inquiries professionally and with great empathy
- You record customers’ wishes and feedback and advocate for their implementation at Naturbummler
- You continuously develop our customer channels and contribute your own ideas
- You coordinate roof tent shipments and track various returns
Requirements
- You have an open and polite manner and are comfortable approaching people
- You have completed vocational training or a degree
- The wellbeing of our customers is important to you
- You show initiative and work solution-oriented
- You have perfect German language skills, both written and spoken.
Benefits
- Responsibility: 'Customer is king' - Customer Happiness is close to our hearts. We entrust our customers to your care
- Initiative: Do you see opportunities to improve certain structures or notice general optimization needs in a specific area? Great! That’s how we move forward.
- Steep learning curve: From day one you will gain comprehensive insights into e‑commerce and customer support
- Young team: Expect fun team events, flat hierarchies and quick decisions
- Further training: We want you to grow and develop! We support personal development seminars and attending conferences
- Modern work environment: Height-adjustable desks, world-class coffee, modern tools and friendly colleagues await you :)
- Free drinks, dedicated on-site parking, employee discounts on Naturbummler products, free roof tent rental
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Entry - Level ABA Therapist providing one - on - one support using evidence - based interventions for children with Autism. Training is provided, and a long - term commitment is required.
Customer service role at popular Berlin museums, advising teachers and booking tickets. Provide professional communication via phone and email while ensuring service quality standards.
Customer Support role at a museum in Berlin, advising guests and managing bookings via phone and email. Ensuring quality communication and collaboration across departments while optimizing customer service standards.
Customer Support for successful Berlin museums assisting with ticketing and tours inquiries. Ensuring high - quality service and communication between departments.
Support role for customer inquiries and bookings at the Deutsche Spionagemuseum and Deutschlandmuseum. Focus on customer service and collaboration with various departments.
Sales Assist Support Specialist providing administrative support to Territory Representatives in a hybrid role at Benco Dental. Responsible for inquiries resolution and staff mentoring.
Customer Care Mitarbeiter*in at Agrarmarkt Austria supporting farmers and customers via hotline and email. Engaging in various tasks like platform maintenance and compliance checks.
Part - Time Customer Service Operators managing alarm signals for Hagerstown. Dispatching authorities and ensuring subscriber safety with flexible scheduling.
Team Support Specialist providing administrative and compliance support at Abound Health. Ensuring smooth operations and supporting clinical teams in office management tasks.