MI
Mercari, Inc.Senior CRM Specialist
Senior CRM Specialist managing CRM initiatives for Mercari's product offerings including Merpay and Mercoin. Leading strategy and project execution for optimizing customer experiences.
About the role
- Shape the success journey for our customers
- Drive adoption and usage
- Support existing customers and the sales team during pre-sales
- Become an expert on the Dreamdata platform and its integrations
- Serve as a strategic advisor in a non-commercial role with opportunities for growth to commercial CSM or Account Management
Requirements
- 5+ years of experience within B2B SaaS, preferably MarTech or Big Data
- Minimum 3+ years of commercial experience, in new business, renewals, upsells and/or cross-sells
- A proven track record of driving revenue results for your customers and your company
- Strong presentation and negotiation skills, as well as a solid business acumen
- Entrepreneurial mindset and ability to work seamlessly across internal teams
Benefits
- Total monthly OTE of 65k DKK
- Base salary of 55-60k DKK/month, based on experience
- Commission on upsells/cross-sells
- Equity
- Office dogs
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