PC
Post CompanySales Support Representative
Sales Support Representative at Post coordinating customer visits and creating offers. Working closely with salespeople to ensure efficient processes and administrative support.
About the role
- Provide outstanding customer service by responding to inbound calls
- Handle a high volume of phone calls from customers
- Perform pre-underwriting screening
- Verify coverage, evaluate submitted bills, and authorize payments
- Advise customers of billing policies and procedures and process policy changes
- Resolve customer inquiries and maintain customer relations
- Complete administrative tasks and input customer information into databases for documentation
Requirements
- High School Diploma
- Good human relations skills to deal effectively with customer issues in a professional manner
- Knowledge of how to use a computer, keyboard skills, and familiarity with software applications such as Excel and Word
- Ability to meet or exceed attendance requirements
- Basic critical thinking, creativity, and problem-solving skills
- Previous Call Center experience is preferred
- Bilingual (English-Spanish) a plus
Benefits
- Flexibility through a scheduled Hybrid work model
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
- Continue your education and career development through Sentry University (SentryU)
- Tuition Reimbursement program
- Generous Paid-Time Off plan
- Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance
- Parental leave
- Health and Wellness benefits
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
LG
Liebherr GroupCommercial Clerk, Customer Service
Customer Service Specialist handling customer complaints while coordinating with departments. Engaging in service request processing for high - quality solutions within a leading electronics company.
LG
Liebherr GroupWorking Student in Customer Service
Studentische Aushilfe im Customer Service bei Liebherr in Ulm. Unterstützung bei Kundenanfragen und Kundendienstabrechnungen für Haushaltsgeräte.
TC
TE ConnectivityCustomer Service Specialist II
Customer Service Specialist managing order processing and customer inquiries for TE Connectivity. Fostering collaboration and enhancing customer satisfaction through effective communication.
ÁR
ÁrvoreCustomer Service Intern
Customer Intern providing support to the customer service team by analyzing and resolving client tickets. Involvement in improving response scripts and enhancing customer experience.
GR
GrifolsCustomer Service Specialist
Customer Service Specialist receiving and entering customer orders and meeting customers’ requirements at Grifols, a global healthcare company specializing in plasma - derived medicines.
AL
Customer Service Representative managing customer inquiries and orders for allnex in Guadalajara, Mexico. Ensuring timely communication and support while handling complaints and order entries.
ST
Retail Support Specialist for STIHL enhancing dealer performance through training and support. Focused on driving dealer development in northern and western Virginia with strong merchandising experience.
ST
Retail Support Specialist improving dealer performance and sales training for STIHL products in the Mid - Atlantic corridor. Coordinating dealer set - ups and providing in - store product training across MD, DE and VA regions.
ST
Retail Support Specialist for STIHL managing dealer set - ups and training in South Carolina. Focusing on merchandising and driving dealer performance through support and training.