Customer Manager leading Grocery Channel strategies, optimizing trade spend and driving revenue growth at Mars. Managing relationships with key grocery customers and aligning with internal teams.
Responsibilities
Owns day-to-day relationship with Grocery Customer and leads Joint Business Planning annual cycle with Customer
Develop and execute plans to drive revenue and market share, deliver sales targets including GSV/NSV and trade.
Responsible for sales forecasting across total business, Risks & Opportunities, DMR Power Page and Weekly Pacing updates.
Optimize trade investment and ROI; manage promotional effectiveness and compliance, and ensure trade spend aligns with company strategy and customer expectations.
Requirements
Bachelor’s degree in a business-related field (e.g., Marketing, Economics, Finance, or related discipline)
3-5+ years of relevant customer management experience
Attention to detail and fluent understanding of forecasting and budget management.
Effective Communication Skills and demonstrated ability to build collaborative partnerships with retail customers and internal cross-functional stakeholders.
Strong analytic skills and ability to develop and influence customer strategies with effective storytelling and strategic mindset.
Benefits
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
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