Customer Experience Manager driving engagement and partnerships in North EMEA. Leading initiatives to enhance customer experience and strategic relationships across various locations.
Responsibilities
Drive customer engagement across North EMEA
Spearhead improvement of relationships with strategic customers
Orchestrate customer experiences in physical, virtual, and hybrid formats
Showcase trends and packaging solutions at PackRight Centers
Plan and coordinate events, workshops, and webinars
Build strong partnerships across the organization
Localize insights on trends, e-commerce, and sustainability
Requirements
Business degree at BSC level or equivalent
5-7 years business experience (4-5 years in commercial roles)
Experience in leading Customer Experience of large customers
Experience in Business Development
Proficiency in Microsoft Office and Microsoft Dynamic
Experience working in a multinational, corporate environment
Stakeholder management experience at senior management level
Strong communication and presentation skills
Excellent language skills in English and one Baltic or Nordic language
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