Customer Service Administrator handling inbound and outbound calls and email transactions at Canon. Resolving customer service inquiries related to various products and maintaining service standards.
About the role
- Customer Support Representative assisting Florida customers with inquiries and problem resolution. Handling inbound calls about billing and customer service and providing support in public relations.
Responsibilities
- Assist with customer requests and inquiries
- Provide information and problem resolution
- Handle inbound calls regarding customer complaints and billing
- Identify complex calls and assist with agency inquiries
Requirements
- High School Grad / GED
- Experience: 0+ years
- Associate's Degree (Preferred)
- Bachelor's Degree (Preferred)
- Customer Service Experience: 1+ years (Preferred)
Benefits
- Paid Training to Set You Up for Success
- Comprehensive paid training 6-8 weeks
- Stability and benefits of working for a major energy leader
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