Hybrid Customer Development Manager, Independent Natural Channel

Posted last month

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About the role

  • Functional management, leadership and execution of all sales activities for assigned retailer in the Natural Independent Channel
  • Develop strategic relationships with independent natural channel retail groups to drive displays, distribution gains and ACV enhancement
  • Establish strong working relationships with internal teams (Customer Strategy, Finance, Customer Service)
  • Understand customers' go-to-market and Category Management strategies and align brand/category growth plans
  • Deliver target budget plan, new product distribution goals and monthly sales analytics and reporting
  • Identify new growth opportunities and develop written strategic sales plans
  • Liaise with RVP to develop operational plans, manage execution and measure results
  • Deliver customer presentations demonstrating innovation, shelf positioning, promotions and pricing
  • Manage daily business with customers including UPC setup, maintenance, logistics and inventory
  • Sell-in new products and promotions; ensure full-line distribution of products
  • Work with customers to implement retail initiatives and monitor retail standards
  • Ongoing contract management to strengthen customer and NHSc market position
  • Work with agencies to input Trade Investment Management (Osprey), direct sales forecasting and projections
  • Manage trade budgets with focus on ROI and P&L management within account coverage
  • Perform other duties as required

Requirements

  • High School Diploma or GED is required
  • Bachelor's Degree in business or related field preferred
  • At least 5 years’ experience preferred; minimum 2 years Independent Natural Retail Groups desired
  • Sales experience in the Natural retail channel is required
  • Experience in consumer goods and vitamins and supplements is required
  • Experience with the science behind products and ability to effectively communicate benefits to retailers and consumers
  • Prior experience using syndicated data to determine customer needs and set pricing/promotional activities
  • Proficient in MS Office Suite (Word, Excel, PowerPoint)
  • Experience with trade management systems (Osprey) and trade fund management
  • Experience with UPC product/item setup, logistics and inventory management
  • P&L management and strong financial acumen
  • Project management and ability to manage multiple priorities and brands/categories
  • Strong written and oral communication skills; ability to synthesize data
  • Relationship management and cross-functional collaboration skills
  • Problem solver with solutions-oriented mindset and dynamic leadership ability
  • Must be willing to travel approximately 25% of the time
  • This position is not eligible for Visa Sponsorship

Benefits

  • Performance-based incentives
  • 401k with company match
  • Healthcare coverage
  • Competitive total rewards package
  • Benefits that support physical, financial, and emotional wellbeing
  • Robust development and opportunities to learn from global colleagues
  • Flexible work arrangements (remote or hybrid based on geographic location)
  • Broad range of other benefits

Job title

Customer Development Manager, Independent Natural Channel

Job type

Experience level

JuniorMid level

Salary

$100,000 - $130,000 per year

Degree requirement

High School Diploma

Location requirements

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