JG
Johanniter GmbHCommercial Director – m/f/d
Kaufmännischer Leiter managing financial and organizational operations at the Therapiezentrum Koblenz. Leading strategic developments, project implementation, and team collaboration.
About the role
- Responsible for supporting the operations of his/her assigned store.
- Key support element to the General Manager in their absence.
- Provides guidance to shift leaders and team members while on shift.
- Maintains a positive, open, and customer service friendly environment.
- Inform the General Manager of staffing needs.
- Assist General Manager to properly schedule shifts for optimum employee coverage.
- Keeps track of hours scheduled to eliminate overtime.
- Optimizes sales via marketing, merchandising, and operational coordination.
- Orders supplies to maintain inventory.
- Oversees ongoing training of Shift Leaders and Team Members.
- Ensures that cash handling is in accordance with company policy.
- Fills out shift readiness reports with shift leaders.
- Acts as mediator for conflicts among staff.
- Conducts audits on shifts to ensure adherence to standards.
Requirements
- High school diploma or general education degree (GED), or 3 – 5 years of related experience and/or training, or equivalent combination of education and experience
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before customers and employees of the restaurant.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
- Ability to apply concepts of basic math and algebra.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Knowledge of database software, Internet software; Inventory software, order processing systems and spreadsheet software.
- Able to deal with frequent change, delays, or unexpected events.
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