HPE Networking Channel Partner Success Delivery Manager managing service segments and solutions lifecycle. Collaborating with global teams to drive revenue growth and innovative solutions.
About the role
- CRM Coordinator supporting the CRM team for UK and Europe, executing multi-channel campaigns and collaborating with the marketing team.
Responsibilities
- Create E-CRM contact plan, including briefing & managing the email end-to-end process alongside EU markets and Regional CRM Manager
- Supporting on Customer Exclusive promotion planning, documentation and set up in relevant legacy systems
- Support with direct mail specification briefs for the design team, including writing copy for all CRM-related marketing collateral & brainstorming with the regional team
- CRM Communication set-up and execution in CRM automation platform (Adobe Campaign) including workflow build, delivery scheduling and automation across Email, SMS and Direct Mail channels.
- Set up workflows for email and Direct mail communications for EU markets
- Managing end to end Direct Mail proofing process between external printer stakeholders and local market teams
- Support on CRM reporting – weekly, monthly, campaign and adhoc.
- Be first point of contact for Local CRM Project leads on adhoc questions
- Develop and implement an ongoing Test/Learn communication plan for each customer type
- Strategy development support alongside Regional CRM Manager
- **
Requirements
- Previous experience in a similar role required
- Strong project management/organisational skills.
- Great attention to detail.
- Marketing flair and good copywriting skills.
- Excellent spoken and written English.
- Proficient in Word, Excel and Powerpoint.
- ESP experience such as Adobe Campaign would be an advantage.
- Knowledge of printing production processes would be helpful.
- Pro-active and analytical individual looking for a next step in her/his marketing career. Must be used to working under pressure and meeting tight deadlines.
- A degree in Marketing would be beneficial
- **
Benefits
- Discretionary Company Bonus scheme
- Contribution Pension Scheme
- Holiday Allowance – above statutory
- Flexible Bank Holidays
- Enhanced Maternity (20 weeks full pay ) and Paternity leave (12 weeks full pay) after 1 year
- Hybrid working for Office based staff– 3 days in the office
- Work from Anywhere Policy – up to 4 weeks a year
- Volunteering 1 Day
- Half day leave for Birthday
- One day’s holiday for NewlyWeds
- Discount Scheme
- Monthly product allocation
- Reward Gateway – company benefits platform
- Cycle to work scheme through Reward Gateway
- Travel Loan through Reward Gateway
- Subsidised health & wellbeing plan
- Long service awards
- Please note some eligibility criteria may apply
- **
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Engagement Manager responsible for client relationships in the FinTech space. Partnering with clients to achieve their objectives and maximize product value while providing insights.
Lead Delivery & Customer Success at Optiml, focusing on customer value realization and enterprise software implementations. Build effective teams while managing stakeholders and driving growth strategies.
Customer Success Manager guiding onboarding processes for clients at ApprovalMax. Focusing on relationship management, metrics monitoring, and collaboration for customer growth in Brisbane.
Customer Success Manager driving scalable customer adoption and success for deployable SW, F5 Distributed Cloud solutions and increasing NGINX support. Role requires technical acumen with excellent communication skills.
Customer Success Manager focused on customer engagement and SaaS revenue growth at Moss. Driving upsell opportunities and mitigating churn risks while advising clients on product features.
Senior CRM Analyst using data to drive decision - making at Uswitch. Joining the Marketing Analytics team to improve customer experience through data insights and optimization.
Customer Success Manager growing customer accounts in payments and banking sectors. Driving revenue growth through demand generation and strategic relationship management.
Analista de Customer Success Pleno responsável pela gestão de carteira de clientes na Smartspace. Focado em retenção, engajamento e expansão de receita através de soluções SaaS.
Analista de Customer Success Jr garantindo o melhor atendimento a clientes internos e externos e gerenciando indicadores na empresa líder em saúde no Brasil.