CRM Analyst managing projects for customer data integration and campaign strategy at Beep Saúde. Collaborating with marketing and product teams to optimize customer engagement across channels.
Responsibilities
Manage CRM-related projects, including database mapping and integration, customer analytics, campaign strategy and implementation;
Build automations such as drip/trigger-based rules, data-update automations, and interaction flows (customer journeys);
Propose and validate tests for content, frequency and channel;
Responsible for monitoring and reporting on communication results.
Requirements
Bachelor's degree in Engineering, Statistics, Marketing or Business Administration
Solid experience in CRM (app push notifications, Email, WhatsApp, SMS)
Advanced Excel
Advanced English (reading and writing)
Familiarity with Salesforce
Nice to have:
Knowledge of programming languages (Python/R) or SQL
Benefits
Health and dental plan for you and your dependents — SulAmérica
Pharmacy benefit: up to 40% discount on medications
Meal package: meal allowance (VA/VR), daily snack and on-site stations for a quick break during the day
Support for physical and mental health: GymPass / TotalPass / Life insurance
Professional development: discounts at partner educational institutions
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