Be the go-to person for all things content, establishing and maintaining a distinctive and consistent tone of voice across channels
Craft a wide array of content and copy across marketing and product touchpoints (direct mailers, signage, video content, core web pages, blogs, emails)
Manage the internal CMS and work with Product to develop a user-friendly, scalable platform
Develop and deliver the social and editorial calendar aligned with marketing objectives and company roadmap; manage daily running of channels
Identify and nurture relationships with influencers and content creators to deliver campaigns and content
Monitor and manage review platforms and online forums to retain excellent ratings and promote customer voice internally
Measure and report on brand advocacy channels and proactively propose optimisation strategies to build reach and drive engagement
Contribute to ideation and concepting for campaigns and creative challenges
Use web analytics and A/B testing tools to measure the impact of content changes
Requirements
Strong experience in copywriting, content creation and community management for D2C brands
Top-notch writing skills and natural flare for storytelling; experience of SEO optimisation
Experience launching community initiatives (e.g. building an online forum, launching an ambassador programme, or delivering an influencer content campaign)
Experience identifying and nurturing relationships with influencers and content creators
A discerning eye for design and experience creating lo-fi video content
A finger on the pulse with an instinct for what grabs attention
A data-driven mindset; ideally experience using A/B testing to optimise performance
Experience using web analytics tools
CMS management experience and collaborating with Product teams
A bias to action with a pragmatic, results-orientated approach; appetite to learn and openness to feedback
Right to work in the UK / ability to obtain necessary visa or sponsorship
Benefits
Competitive Salary - Highly competitive salaries
25 days + public holidays (Christmas Eve on us), long-service perks capped at 30 days
On-site gym
Membership with Vitality
Enhanced sick pay
The People’s Pension (5% you, 3% us)
Enhanced maternity pay
Easy travel: 2 minutes’ walk from the tube; Octopus Electric Vehicles
Cycle to Work Scheme; showers and towels on site
In-house barista coffee; free breakfast every day; local discounts
Weekly drinks, fun socials, and rewards
Career growth opportunities at a disruptive technology leader
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