Perform invoicing and provide customer service to retail clients across Positivo's product categories (PCs, tablets, smartphones, smart home devices, POS terminals, among others);
Enter and monitor orders in the SAP system, checking stock availability and scheduling invoicing;
Track delivery schedules, ensuring deadlines are met and coordination with involved departments;
Support processes for returns, donations, and corporate events in partnership with Marketing;
Interact with manufacturing, shipping, tax, finance, commercial, and logistics teams to ensure operational flow;
Assist with document control and maintain relationships with customers and suppliers;
Work in a dynamic environment with a focus on results, organization, and high-quality service.
Requirements
Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, or related fields;
Previous experience in administrative and commercial routines;
Intermediate Excel skills;
Experience with SAP is desirable;
Good communication, sense of urgency, organizational skills, and proactivity;
Ability to work in a team and handle simultaneous demands in a dynamic environment.
Benefits
Health and dental insurance plans
Zenklub: mental health and wellbeing platform, including psychological counseling
Casa da Saúde: medical and dental consultations, as well as clinical exams
Gympass
Company cafeteria
Pharmacy discounts
Medical emergencies: agreement with the health plan for at-home or telephone care
Semi-flexible working hours
Hybrid work
Childcare allowance and maternity kit
Discounts at Universidade Positivo (UP) for employees and dependents
Saber Mais: Professional development portal
Discounts at Colégio Positivo for employees' children
PPR (Profit-Sharing/Performance Bonus)
Good Card: benefit card accepted at over 130,000 establishments
Life insurance
Payroll-deductible loan
Private pension plan
Transportation voucher or parking allowance
Positivo Partner: website with discounts on our products
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