Continuous Improvement Manager enhancing business processes for Lightspeed DMS. Focusing on onboarding velocity, customer satisfaction, and collaboration across teams.
About the role
- Clinical Services Manager aiding diabetes care through training and collaboration with healthcare providers. Building clinical partnerships and empowering patients in managing their conditions.
Responsibilities
- Establish Clinical Partnerships by building relationships with endocrinologists, primary care providers, and diabetes management teams.
- Share expertise with healthcare providers about diabetes management and best treatment practices.
- Own Patient Training by delivering personalized training to patients on the proper use and care of Insulet products.
- Assess patient needs and customize training programs.
- Provide ongoing support and education to patients.
- Oversee Clinical Education by evaluating and recommending Certified Pod Trainers (CPTs).
- Empower decision-making by promoting the benefits of insulin pump therapy.
Requirements
- Associates degree
- 2+ years of related experience
- Valid driver’s license
- Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state)
- Must reside within the geographic area of the assigned area.
- The position requires regular business travel, mostly by car within a set geographic region.
- Overnight travel and amount of air travel varies by territory, may be as much as 2 – 5 overnights per month.
- Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.
Benefits
- comprehensive benefits package
- generous paid time-off
- career growth opportunities
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