Hybrid Clinical Account Executive – Employer Markets

Posted 2 months ago

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About the role

  • Clinical Account Executive leveraging pharmacy and healthcare expertise to drive strategic goals and improve outcomes for clients. Managing complex client relationships and clinical strategies in a hybrid role.

Responsibilities

  • The incumbent candidate can be based out of any US Cigna Healthcare office and is not restricted to locations that are listed in this posting.
  • The CAE will use their deep understanding of the pharmacy/healthcare landscape and pipeline, as well as strong clinical, analytical, financial, and business skills to develop and present a comprehensive strategy aligning and supporting to the client’s strategic goals.
  • The strategic plan should address critical business metrics such as member and client satisfaction, clinical support and clinical solution program adoption – with a goal to deliver lower healthcare costs and optimal clinical outcomes.
  • The CAE independently manages a book of highly complex clients requiring this role to think forward into the future as the healthcare landscape continues to evolve, be comfortable with a wide variety of data elements, have an ability to draw insights from that data while being member-centric and promoting an optimal patient experience.
  • They must serve as the client’s gold-standard clinical resource and be knowledgeable of new clinical innovations that are occurring beyond medications, including digital health innovations and new healthcare delivery models.
  • Responsible for providing comprehensive management of clinical strategies, initiatives, and new clinical solution adoption in order to meet the client’s and ESI’s common goals.
  • Leads (and partners with Account Executive) the adoption of clinical solutions to clients through consultative sales methods (e.g. quarterly/annual business reviews, presentation of modeling/reporting, etc.) in accordance with client business goals and upon collaboration and coordination with account management & internal team members.
  • Leads the development, preparation, and presentation of healthcare strategy for each client assigned.
  • Acts in concert with assigned Account Executive, Population Health Manager, and Account Manager to service the health management consultative needs of the client.
  • Conducts clinical client Strategic Planning and Review Consultation (SPARC) meetings.
  • Responsible for retention, client loyalty and maximizing solution sales opportunities within assigned portfolio.
  • Maintains strong client relationships with clients to ensure retention/satisfaction/upsell targets are met.
  • Actively participates/contributes across multiple, custom clinical projects to enable both client’s strategic goals as well as organization initiatives.
  • Functions as primary clinical resource and new solution product expert for the client.

Requirements

  • Current U.S. Pharmacist License
  • Minimum of 3 years licensure experience preferred
  • 3 years of Client facing experience preferred
  • Ability to engage and influence a wide range of audiences; C-suite level executives as well as entry-level staff
  • Must have the ability to work on multiple tasks, prioritize, resolve complex issues, and have strong project management skills
  • Demonstrated ability in solving unique challenges with custom solutions/methods
  • Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency
  • Strong business acumen
  • Ability to quickly master multiple internal reporting and analytic tools
  • Proficiency in using Microsoft applications
  • Ability to travel overnight up to 30%

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • 401(k) with company match
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year
  • Paid holidays

Job title

Clinical Account Executive – Employer Markets

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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