Account Manager serving as a key partner for clients at S&P Global Market Intelligence. Proactively managing accounts and offering market intelligence solutions to enhance client value.
MA
Hybrid Client Relationship Manager
Posted 5 months ago
About the role
- Client Relationship Manager building long-term customer relations and developing tailored IT strategies for SHE. Driving customer satisfaction and project success through cross-functional collaboration.
Responsibilities
- You are the central interface between our clients and our company — strategic, solution-oriented, and always ready to listen
- You develop long-term client relationships, identify opportunities, and support them from the initial idea through to successful project completion
- Together with IT, project management, and service management, you shape tailored IT strategies that deliver real added value
- You identify cross- and upselling opportunities with a genuine understanding of customer value and systematically grow new and existing accounts
- You keep track of all aspects related to customer satisfaction, reporting, and continuous improvement
Requirements
- Several years of experience in Client Relationship Management, Account Management, or Customer Success within an IT environment
- You can speak both the language of IT and the language of executive management
- Passion for people, IT, and strategic development
- Business-fluent German, good command of English, and a talent for clear, respectful communication
- Proactive mindset, strong organizational skills, and the ability to set priorities
Benefits
- Modern work equipment, flexible working hours, and home office options
- A family-oriented company culture with flat hierarchies
- A strong community and real team players instead of bureaucracy
- Fair compensation, bonus packages, company car policy, and e-bike leasing
- Individual training and development opportunities
- Company events and celebrations for many occasions
- Direct communication and fast decision-making
- Long-term and responsible areas of responsibility
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Account Manager at S&P Global responsible for managing client relationships and driving sales across Europe. Collaborating with various departments to enhance client experience and revenue growth.
Strategic partner to business stakeholders translating goals into technology solutions at Organon. Collaborating to enhance Sales Enablement and Commercial Excellence capabilities in the U.S.
Account Manager responsible for client portfolio development and satisfaction at Axians AG. Collaborating closely with internal teams and ensuring high service quality.
Head of Account Management overseeing a team at Axians, a digital transformation leader. Responsible for strategic planning and client relationship management in IT services.
Partnerships & PR Executive at Modibodi managing brand partnerships and PR efforts. Focusing on connecting with Gen Z and enhancing brand visibility across key markets.
Account Manager enhancing client relationships and driving upsell revenue at Nexxen. Collaborating with teams to deliver exceptional service post - sale in the digital media space.
Account Manager responsible for sales and clinical integration of advanced therapy systems at Hamilton Medical. Driving adoption and managing customer relations in the assigned territory.
Account Manager managing strategic accounts for a global biotech startup. Leading market expansion in berries and other crops with a focus on technical - commercial relations.
Head of Account Management leading a team in IT & Managed Services to enhance customer relations. Responsible for strategic planning and development within the account management department.