Client Manager managing a book of business for welfare benefit plans at Marsh McLennan Agency. Role involves consulting and ensuring clients' goals are met with a review structure.
About the role
- Client Manager leading ATL and retail events that drive impact and creativity for VMG. Owning strategy and execution of campaigns and fostering collaboration with stakeholders.
Responsibilities
- Lead the development and execution of innovative, insight-led event and ATL campaigns that drive commercial growth and strengthen VMG’s partnership with The Very Group.
- Ensure all campaign activity reflects creative excellence, commercial effectiveness, and alignment with VMG’s wider brand and business objectives.
- Evaluate performance post-campaign, using insights to inform continuous improvement and shape future strategy.
- Build and nurture strong relationships with key stakeholders across VMG, The Very Group, and supplier brands.
- Promote cross-functional collaboration and alignment to deliver seamless, impactful campaigns.
- Champion a proactive and solution-focused approach to partnership management, ensuring VMG is recognised as a trusted and strategic collaborator.
- Proactively identify and resolve potential issues before they become challenges, ensuring seamless collaboration and integration across teams during major events.
- Drive innovation across all ATL and event activity, challenging conventional approaches to deliver fresh, engaging, and results-driven campaigns.
- Leverage data, insights, and market trends to inform creative strategy, media planning, and execution.
- Lead by example to create a high-performing, collaborative team culture built on trust, accountability, and continuous learning.
- Coach and develop team members, providing guidance, feedback, and opportunities for growth.
- Foster a shared sense of ownership and pride in delivering best-in-class campaign work.
Requirements
- Proven experience in marketing or retail media, ideally within an agency or retail environment
- Strong campaign management skills with a track record of delivering high-performing brand activations
- Experience managing multiple stakeholders and clients simultaneously
- Confidence in data interpretation and financial reporting, with strong Excel proficiency
- Ability to drive innovation and creativity in both media planning and execution
- Experience mentoring or managing team members, fostering accountability and growth
- Strong communicator and relationship builder with cross-functional collaboration skills
- Highly organised and proactive with a solutions-focused approach
- Positive, resilient attitude with a drive to deliver excellence and inspire others
Benefits
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- Summer & Winter conferences + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
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