Senior Middle Market Client Manager at Reliance Matrix advising on client benefit plans and contracts while ensuring client growth and operational excellence.
About the role
- Senior Client Partner enhancing market penetration of Google Cloud products and nurturing client relationships. Working collaboratively with Qodea and Google to drive business growth and innovation.
Responsibilities
- Promote Google Cloud products, professional services engagements and managed service agreements to strategic and Enterprise-level organisations.
- Define and execute multi-year strategic account plans for your portfolio, securing annual renewals and significant expansion deals.
- Cultivate and maintain C-suite and VP-level relationships within assigned accounts, acting as a trusted business consultant.
- Lead the planning, approach, and negotiation of complex, multi-solution proposals and pitches.
- Act as the point of escalation for commercial or delivery risks across the Client Partner team, providing resolution and guidance.
- Mentor and coach more junior Client Partners on account strategy, complex negotiation, and large-scale project delivery.
- Regularly update the CRM system with the details of your accounts and strategic opportunities.
- Work with the Professional Services team to successfully deliver projects to partners and customers.
Requirements
- Significant Enterprise Account Management or business development experience in the IT industry.
- Direct field experience in working with large Enterprise accounts (e.g., over £500m revenue).
- Proven track record of over-achieving large, strategic sales targets and maintaining a high-value portfolio.
- Demonstrated experience in mentoring or leading client-facing professionals.
- Expert knowledge of Cloud Computing and the value proposition of Google Cloud technologies.
- Experience using Salesforce or similar CRM database.
Benefits
- Competitive base salary.
- Matching pension scheme (up to 5%) from day one.
- Discretionary company bonus scheme.
- 4 x annual salary Death in Service coverage from day one.
- Employee referral scheme.
- Tech Scheme.
- Private medical insurance from day one.
- Optical and dental cash back scheme.
- Help@Hand app: access to remote GPs, second opinions, mental health support, and physiotherapy.
- EAP service.
- Cycle to Work scheme.
- 36 days annual leave (inclusive of bank holidays).
- An extra paid day off for your birthday.
- Ten paid learning days per year.
- Flexible working hours.
- Market-leading parental leave.
- Sabbatical leave (after five years).
- Work from anywhere (up to 3 weeks per year).
- Industry-recognised training and certifications.
- Bonusly employee recognition and rewards platform.
- Clear opportunities for career development.
- Length of Service Awards.
- Regular company events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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