Senior Client Manager overseeing UK's sales and client activities for Linklaters' Re:link. Driving client engagement strategies and managing key client relationships in a flexible lawyer platform.
About the role
- Client Success Partner responsible for building client relationships and driving engagement. Collaborating with Gartner teams to maximize service value and client satisfaction.
Responsibilities
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
Requirements
- 2+ years relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor’s degree preferred
- Must be fluent in Portuguese
Benefits
- Competitive salary
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Professional development and unlimited growth opportunities
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