Client Billing Specialist responsible for billing tasks, client service, and E-billing processes at Norton Rose Fulbright Canada. Requires experience in law firms and proficiency in relevant software tools.
Responsibilities
Perform billing-related tasks for complex matters of the assigned lawyers: invoicing, distribution of pro formas, proofreading, changes to time entries, write-offs and transfers
Produce reports and tables tailored to the expressed needs of professionals and clients
Provide client service to internal and external clients for assigned accounts and respond to various requests in the allotted time
Make sure budgets and comprehensive billing agreements are adhered to
Manage all aspects of the E-billing process
Assist with month-end process
Manage requests sent to a common email box
Liaise with the client billing specialists
Perform any other related duties
Requirements
Diploma of College Studies in an appropriate area
Minimum of three (3) years’ work experience in a similar position
Previous experience in law firm or professional service firm is an asset
Solid knowledge of SAP, Word, Excel and Outlook
Detail-oriented with good problem solving skills
Strong organizational skills and the ability to effectively multi-task
Willing to take initiative and to work independently and as part of a team
Ability to work well under pressure and meet deadlines in a fast-paced environment
Flexibility in order to accommodate work demands
Bilingualism (French / English) is an asset
Benefits
Hybrid work environment
Retirement savings plan with employer contribution
Benefit premiums paid by the firm
Telemedicine services
Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
Training and development programs based on your interests and needs
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