Billing Coordinator managing end - to - end billing process for aviation clients in a hybrid role. Collaborating with sales and operations to produce accurate invoices and monitor customer balances.
About the role
- Client Billing Specialist responsible for billing tasks, client service, and E-billing processes at Norton Rose Fulbright Canada. Requires experience in law firms and proficiency in relevant software tools.
Responsibilities
- Perform billing-related tasks for complex matters of the assigned lawyers: invoicing, distribution of pro formas, proofreading, changes to time entries, write-offs and transfers
- Produce reports and tables tailored to the expressed needs of professionals and clients
- Provide client service to internal and external clients for assigned accounts and respond to various requests in the allotted time
- Make sure budgets and comprehensive billing agreements are adhered to
- Manage all aspects of the E-billing process
- Assist with month-end process
- Manage requests sent to a common email box
- Liaise with the client billing specialists
- Perform any other related duties
Requirements
- Diploma of College Studies in an appropriate area
- Minimum of three (3) years’ work experience in a similar position
- Previous experience in law firm or professional service firm is an asset
- Solid knowledge of SAP, Word, Excel and Outlook
- Detail-oriented with good problem solving skills
- Strong organizational skills and the ability to effectively multi-task
- Willing to take initiative and to work independently and as part of a team
- Ability to work well under pressure and meet deadlines in a fast-paced environment
- Flexibility in order to accommodate work demands
- Bilingualism (French / English) is an asset
Benefits
- Hybrid work environment
- Retirement savings plan with employer contribution
- Benefit premiums paid by the firm
- Telemedicine services
- Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
- Training and development programs based on your interests and needs
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