Hybrid Insurance Billing/Collection Assistant II – Physicians Billing Service

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About the role

  • Insurance Billing/Collection Assistant performing billing follow-up and collections to secure payment for physician services. Engaging with patient accounts and utilizing various tools for claim submission and inquiries.

Responsibilities

  • Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges
  • Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling
  • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry
  • Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department
  • Interacts with management and staff members to discuss issues
  • Performs other duties as assigned by the supervisor and/or manager

Requirements

  • High school diploma or equivalent high school certification or combination of education and/or experience
  • Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years)

Benefits

  • Up to 22 days of vacation
  • 10 recognized holidays
  • Sick time
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance
  • Free Metro transit U-Pass for eligible employees
  • Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%
  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program, financial resources, access to dietitians
  • 4 weeks of caregiver leave to bond with your new child
  • WashU covers tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years

Job title

Insurance Billing/Collection Assistant II – Physicians Billing Service

Job type

Experience level

JuniorMid level

Salary

$17 - $25 per hour

Degree requirement

High School Diploma

Location requirements

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