Finance Service Desk Analyst providing user support and resolving issues for finance customers. Focusing on user inquiries and documentation with a robust audit trail.
About the role
- Entry-level role responsible for assisting in the review, analysis, and processing of transactions for sanctions-related risks. Collaborating closely with senior analysts and departments to ensure compliance.
Responsibilities
- Assist in screening financial transactions and customer accounts against global sanctions lists (e.g., OFAC, UN, EU, HMT)
- Review and analyze sanctions alerts generated by automated systems, escalating suspicious activity to senior analysts or management
- Support the investigation of potential matches, gather necessary documentation, and maintain accurate records of findings and actions taken
- Prepare clear and concise rationale documenting alert dispositions, investigations, and compliance decisions
- Ensure all activities are performed in accordance with internal sanctions policies and procedures, as well as applicable regulatory requirements
- Conduct open-source research to gather additional information on entities, individuals, and activities related to sanctions alerts
- Work collaboratively with compliance, legal, and business units to resolve sanctions-related issues
- Participate in ongoing training and development programs to enhance knowledge of sanctions regulations and best practices
Requirements
- Bachelor's degree in Finance, Economics, Business Administration, International Relations, Political Science, or a related field
- 0-2 years of experience in financial services, compliance, risk management, or a related field
- Prior internship experience in sanctions or AML is a plus
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work independently and as part of a team in a fast-paced environment
- Basic understanding of financial products, services, and payment systems
- Familiarity with global sanctions regimes (e.g., OFAC, UN, EU) is preferred
- High level of integrity and ethical conduct
- Proactive and eager to learn
- Ability to manage multiple tasks and prioritize effectively
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
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