Technical Support Engineer resolving customer issues for Orb's usage - based billing platform. Collaborating with Customer Success, Product, and Engineering teams to enhance customer support experience.
About the role
- Technology Business Analyst supporting digital and technology initiatives across multiple domains at Organon. Serving as Scrum Master to facilitate Agile delivery and foster team improvement.
Responsibilities
- Organon is seeking a mid-level Technology Business Analyst with Scrum Master expertise
- Support digital and technology initiatives across multiple business domains
- Serve as Scrum Master for Agile delivery teams, facilitating sprint ceremonies
- Foster team agility, transparency, and continuous improvement across global and cross-functional project teams
- Elicit, document, and validate business requirements from diverse functional areas
Requirements
- Bachelor’s degree in Information Systems, Business, Healthcare Informatics, Life Sciences, or a related field
- 5 years of experience as a Business Analyst in a pharmaceutical, healthcare, or life sciences environment
- 3 years of experience as a Scrum Master for Agile software development or digital transformation teams
- Working knowledge of regulated environments (e.g., GxP, HIPAA, 21 CFR Part 11) and industry standards (e.g., HL7, FHIR)
- Strong analytical, facilitation, and stakeholder management skills
- Proficiency with Agile toolsets such as JIRA, MS Office, and other collaboration tools
Benefits
- Flexible Work Arrangements: Flex Time, Hybrid
- Health Solutions
- Professional Development Opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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