Manager of Business Development in hybrid logistics role, leading a sales team and enhancing customer relationships. Driving revenue growth and optimizing service delivery for key clients.
Responsibilities
Act as the primary link between the Business Development team and the Vice President Business Development, ensuring clear communication and strategic alignment.
Lead, coach, and develop a team of Business Development Representatives by providing daily operational oversight, training, removing roadblocks, and performance feedback.
Maintain a strong understanding of the teams portfolio of existing key customer accounts, ensuring high levels of customer satisfaction and retention.
Identify and capitalize on opportunities for organic growth within existing accounts by cross-selling and up-selling multimodal freight solution.
Promote strong cross-functional communication across internal teams to ensure seamless execution of customer solutions and resolve escalated issues promptly.
Stay current on industry trends and customer activity to inform strategy and drive improvements.
Track, analyze, and report on key performance indicators (KPIs) related to sales, revenue, customer retention, and pipeline health.
Requirements
Minimum of 2-3 years of proven leadership or team management experience.
Strong leadership presence with the ability to motivate, mentor, and empower a sales team.
Minimum of 5-7 years of progressive sales or account management experience within the freight brokerage or 3PL industry.
Proven ability to meet and exceed sales targets and drive revenue growth.
Ability to thrive in a fast-paced, evolving industry and adapt quickly to changing business needs and market conditions.
Comfortable with data, reporting, and metrics to drive performance and accountability.
Ability to travel on occasion (less than 10%).
Benefits
Access to experts and resources for your Learning & Development journey
Opportunity for internal mobility
Employee referral bonus program
Employee Resource Groups (ERGs)
Annual fundraising and volunteer events to give back to communities
Paid time off, floating holidays, time off to volunteer and rollover
Paid parental leave
Medical, dental, vision and 401k plans (with match)
Flexible spending account, mass transit and dependent care plans available
Health savings account, with a annual company contribution for plan participants
Short-term and long-term disability; life insurance policies subsidized by company
Additional benefits including pet insurance, accident care, access to legal advice and more
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