Head of Account Development leading customer success strategy and team at Clara, a fintech company. Focused on managing key accounts and improving customer engagement across Latin America.
About the role
- Business Development Manager representing Granicus in the UK public sector for client acquisition and revenue growth. Focused on developing relationships and leveraging technology to enhance public sector services.
Responsibilities
- Generate, develop and close sales opportunities within public sector organisations within the assigned territory
- Understand complex customer requirements for CRM, self-service, digital transformation, consultation, engagement and communications within the public sector
- Develop and independently deliver custom presentations on Granicus solutions to revolutionise the prospect's interaction and engagement with the public
- Develop effective strategies for winning in a competitive environment
- Manage internal resources, including sales support, marketing, and solution architects/consultants to present a compelling case to prospects
- Respond to RFPs, PQQs and Tenders – leading the completion of bid documentation to win new contracts
- Meet and exceed quarterly and annual sales targets
- Manage all aspects of sales in your territory including; prospecting, activity tracking, opportunity management, revenue forecasting, contract management, and closing deals
- Pursue leads generated by yourself and our inbound and outbound marketing efforts
- Support the management team in developing sales strategies
- Document all conversations, activities, and emails in our Salesforce CRM
- Write and present quarterly business reviews to Sales Management, Senior Management
Requirements
- 3+ years of field sales experience in CRM, Self-Service, Transformation, CMS, Digital Communications or Consultation/Engagement solutions.
- Proven track record of regularly achieving or exceeding Sales targets, and ability to evidence how your personal approach to planning, forecasting and delivery has led to this success
- Understanding of UK government or public sector
- Confident, competitive, thorough, flexible, and tenacious
- Proven to be capable of managing multiple active opportunities and meeting sales objectives
- Capable of selling £200K+ deals as part of a diverse sales pipeline
- Goal-oriented and self-motivated
- Successful working independently as well as in a collaborative team
- Excited about managing multiple simultaneous priorities in a fast-paced environment
- Independently accountable for commitments and delivering the best performance by intelligent prioritisation
- Proven in your ability and passion for prospecting - frequently breaking into new accounts
- Passionate for Public Sector success
- Client focused - the desire and ability to understand what drives a client's needs
- Exceptional communication and presentation skills, both written and oral
- Significant accomplishments selling enterprise software, CRM, SaaS, Marketing/Communications, CMS or Engagement/Consultation Technology
- Success selling to Central and/or Local Government entities
- Impressive track record of C-Level sales activity
- Deep knowledge of public sector procurement
- Familiarity with public sector Digital Communication and Citizen Engagement
- Understanding of Digital Transformation strategies and supporting technologies including Customer Relationship Management (CRM)
Benefits
- Flexibility & Balance
- Flexible Time Off – Take the time you need to rest, recharge, and live your life.
- Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
- Work From Home Reimbursement – Support a productive home office environment.
- Health & Wellness Private healthcare benefits– Comprehensive coverage for you and your family.
- On-Demand Mental Health Support – Access to Headspace and other wellness tools.
- Fitness Reimbursement & Cycle Program – Stay active, your way.
- Family & Future Paid Parental Leave - For both birthing and non-birthing parents.
- Pension plan with employer contributions
- Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.
- Growth & Recognition Online Learning Platforms – Fuel your professional development.
- Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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