Hybrid Business Banking Client Manager

at UMB Bank

• Job title: Business Banking Client Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $76,520 - $163,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Business Banking Client Manager managing a portfolio for UMB and expanding client relationships. Negotiating credit arrangements and ensuring proper servicing of accounts while analyzing client financial performance.

Responsibilities

• Serve as a conduit for all product lines and match client needs with appropriate products
• Always looking for cross selling opportunities for all bank products
• Grow revenue as directed by senior management by successfully prospecting new business within portfolio and making appropriate referrals
• Maintain a portfolio by calling on existing customers to expand existing business, ensure excellent client relations & proper servicing of account(s), and ensure the portfolio’s credit quality
• Negotiate credit arrangements and prepare credit memoranda and supporting documentation with underwriting for presentation to approvers
• Continuously monitor borrowing base reports and covenant compliance with regular reporting requirements for client base
• Establish protocols and maintain tracking of documentation exceptions, past dues, field exams, borrowing base reports and covenant exceptions
• Recognize and manage early warning signs for client portfolio on a recurring basis
• Provide recurring customer service to existing clients, which includes direct contact with customers
• File all required reports, and resolve all related issues in a timely and efficient manner

Requirements

• Bachelor's degree or equivalent experience in related field
• Three years’ banking experience including credit analysis and client management
• High level of understanding of credit underwriting
• Knowledge of bank products, services, and bank operations
• Ability to interpret policies/procedures, loan contracts, and understanding of credit reports, financial statements and loan documents
• High level of analytical skill
• Ability to be self-starter and show initiative
• Proficiency in Word, Excel & PowerPoint
• Ability to prospect and network at various levels within a company

Benefits

• Paid Time Off
• 401(k) matching program
• Annual incentive pay
• Paid holidays
• Comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• Health savings
• Flexible spending
• Dependent care accounts
• Adoption assistance
• Employee assistance program
• Fitness reimbursement
• Tuition reimbursement
• Associate wellbeing program
• Associate emergency fund
• Various associate banking benefits