Provide metrics-driven dashboards and monthly data analysis to support informed business decisions and ensure timely monthly billing
Participate in crucial meetings, provide updates, and plan studies of work problems and procedures such as information flow
Present findings and solutions to business units and facilitate agreement on solution selection and implementation
Work across various groups to implement solutions aligned with strategic goals, enhancing service quality
Ensure the successful functioning of newly implemented data models and statistics through regular consultation with relevant personnel
Disseminate data-driven strategic recommendations and gather feedback from leadership
Handle the elicitation, analysis, and documentation of client business needs and requirements
Develop and enhance business processes within the technology and business organizations, ensuring clear definition and understanding of client requirements
Translate complex business requirements into technical solutions as required
Build and maintain strong relationships with customers
Use a structured requirements process to assess near-term needs and adhere to metrics to ensure customer satisfaction
Manage change systematically and communicate changes effectively for complex projects
Develop a deep understanding of multiple Thomson Reuters technologies, products, and services
Requirements
3+ years of experience in data analysis and reporting tools for enterprise and/or hosted products
Strong background in an Agile environment with a comprehensive understanding of the software development life cycle
3+ years of experience in business analysis techniques (eliciting requirements through interviews, workshops, process modeling, and system or document analysis)
Bachelor's degree in computer science or equivalent experience
Experience with PowerBI and advanced Microsoft Office skills, particularly in Excel
Proven ability in working with technical projects and coordinating with global clients
Skills in cost analysis and forecasting
Benefits
Hybrid Work Model: 2-3 days a week in the office
Flex My Way policies including work from anywhere for up to 8 weeks per year
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
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