IT Administrator at a specialized bank resolving technical issues and administering MS365 tenant. Addressing user concerns and maintaining office technology for enhanced efficiency.
About the role
- Business Administrator supporting Retail Banking at FCA by delivering high-quality administrative support and managing stakeholder relationships. Coordinating meetings and ensuring compliance in an efficient operational environment.
Responsibilities
- Responsible for preparing agendas, coordinating briefings, attending and managing meeting documents and actions.
- Delivering high-quality support to Managers across two teams within Retail Banking.
- Maintaining and updating records in the FCA system to ensure regulatory compliance and data accuracy.
- Contribute to two high-profile and fast-paced teams within the FCA’s operations.
- Provide comprehensive support for the organisation and delivery of internal and external meetings and events.
- Prepare documents and provide guidance to colleagues, offering flexible support across the team.
Requirements
- Proven experience in a role which has required strong written and verbal communication skills.
- Proven experience working in a fast-paced environment.
- Proven experience in delivering high-quality administrative support.
- Proficient in using Microsoft Office applications including Word, Excel, PowerPoint and Outlook.
- Ability to handle staff confidential and sensitive data with utmost discretion.
- Prior experience in a role that involves a high level of accuracy and attention to detail.
- Capable of professionally engaging with senior internal and external stakeholders on both general and confidential matters.
- Ability to build good working relationships & networks across the division.
- Demonstrate ability to collaborate effectively within a team while maintaining the flexibility to work independently.
Benefits
- 25 days annual leave plus bank holidays.
- Hybrid model with up to 60% remote work.
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary.
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
- 35 hours of paid volunteering annually.
- A flexible benefits scheme designed around your lifestyle.
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