generating WIP reports from the system, checking the rates are correct, reviewing the narratives and highlighting any non-chargeable entries and correcting spelling errors, saving to the system, and sharing with the relevant team members and the PRM partner
following client-specific protocols
processing invoices using 3E
sending the invoices to clients
closing relevant files
liaising with the billing team, producing the relevant documentation and reports and prompting fee earners to complete all necessary paperwork
preparing and assisting with client communication
working closely with the accounts team, being part of any change programme as and when billing processes change.
liaising with relevant departments regarding billing, following up bills and payments as necessary.
Managing multi-jurisdictional retainers and projects, including:
liaising with international offices and third-party law firms to obtain hours updates and monthly invoices
preparing hours updates for clients
preparing monthly retainer invoices
Supporting fee earners with closing InTapp entries and assisting with narratives where required.
Logging third-party invoices as disbursements
Attending meetings and managing workload to meet billing deadlines
Supporting completion of NBI forms.
Arranging routine conflicts and AML checks.
Ensuring all parties lists and contact lists are prepared and kept up to date.
Assistance with general process driven tasks when required.
Requirements
3+ years’ of previous experience in a billing, finance operations, or client accounting role
Solid understanding of billing processes and payment tracking
Strong communication skills; comfortable working with clients, partners, and finance teams
Fluency in written and spoken English (at least B2/C1 level) necessary for day-by-day work in English
Proactive, detail-oriented, and able to take full ownership of billing tasks
Team player with a focus on process improvement and best practices
Benefits
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Veterinary care for your pet provided by PetHelp
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
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