Billing Administrator in Dudley office ensuring accurate customer billing and excellent service. Collaborating with internal teams and managing daily workloads in the billing department.
About the role
- Analista de Faturamento SR na Gerência de Faturamento e Cobrança do Grupo Marista, liderando atividades avançadas de faturamento e cobrança no setor educacional.
Responsibilities
- Lead advanced billing and collections activities by developing financial strategies, analyzing data, interacting with customers, and ensuring regulatory compliance to maintain efficient financial processes, organizational financial health, and high customer satisfaction.
- Ensure monthly billing for students is accurate, applying relevant scholarships and discounts.
- Configure parameters and perform data entries in internal and external systems related to billing, in agreement with the manager to guarantee correct application of parameters across the institution's products.
- Work on developing system improvements and analyze proposed changes that may impact finances or departmental activities.
- Deliver training and technical presentations to internal and external stakeholders to ensure correct execution of processes and compliance with applicable regulations and legislation.
- Provide clear and effective service to the institution’s various audiences (faculty, students, administrative staff, and external stakeholders) via in-person, telephone, and online channels, ensuring high-quality customer service.
Requirements
- University degree (completed).
- Experience in billing, preferably in distance education institutions.
- Essential knowledge of the Lyceum platform.
- Experience in distance education (EaD).
- Microsoft Office suite, with emphasis on Excel.
- Knowledge of Power BI for dashboard development.
- Knowledge of automation and RPA (robotization) processes.
- Customer service experience.
- Change management skills.
- Customer-focused mindset.
- Negotiation skills.
- Creativity.
- Initiative and proactivity.
- Logical reasoning.
Benefits
- Unimed Health Plan: with co-pay, providing medical coverage and access to a high-quality accredited network.
- OdontoPrev Dental Plan: national coverage, with premiums deducted from payroll.
- Education Support: encouragement of professional and personal development, with incentives for specialization, extension courses, languages, and postgraduate studies at PUCPR.
- Meals at Bistrô Marista: on-site meals on workdays with a nominal payroll deduction.
- Quality of Life Program.
- Private pension plan.
- Life insurance.
- Transportation allowance.
- Free parking.
- Wellhub (formerly Gympass): access to multiple gyms with membership fees deducted from payroll.
- Zenklub: access to telehealth sessions with a mental health specialist, with two consultations per month free of charge.
- "Conte Comigo" Program: multidisciplinary team available for social support, legal guidance (excluding labor law), and financial and pension consulting.
- Benefits Club: partnerships with companies across various sectors offering special discounts on services and products.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistant in billing analysis and management at Unimed, focusing on financial entries and generating invoices under guidance.
Senior Billing Coordinator managing the revenue lifecycle for attorneys at Latham & Watkins, optimizing billing processes and supporting financial goals across multiple German offices.
Faturamento Assistant in healthcare company managing billing and documentation processes. Supporting finance in handling pending invoicing and system verifications in São Paulo.
Quality Manager overseeing and managing billing quality processes and audits at WM. Engaging stakeholders and ensuring billing accuracy and improvements across departments.
Analista de Faturamento Júnior managing client expense issuance and control at TozziniFreire. Responsible for financial and administrative tasks with direct client contact.
Healthcare A/R Billing Specialist supporting physicians and care center staff with billing questions. Conducting account analysis, creating billing rules, and preparing reports.
Billing Analyst at Capgemini Engineering working on industrial operations engineering processes. Focus on procurement, supply chain, and facilities maintenance with project management.
Billing Specialist responsible for providing billing support for internal accounting team at Abdo. Requires detail - oriented skills and ability to maintain confidentiality in a hybrid role.
Billing Specialist managing customer invoices and supporting revenue cycle specialists at Lewis Tree Service. Collaborating with internal stakeholders and ensuring accuracy in a high - volume billing environment.