Hybrid AVP, Practice Development Manager – Specialty

at Synchrony

• Job title: AVP, Practice Development Manager – Specialty
• Job type: Full Time
• Experience level: Lead
• Salary: $75,000 - $130,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, New York City, United States

About the role

• Metro Practice Development Manager promoting CareCredit financial products to healthcare providers in New York City and Stamford, CT. Driving adoption and scaling provider enrollments across assigned territory.

Responsibilities

• Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory comprised of New York City, NY, Stamford, CT and the surrounding area
• Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals
• Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments
• Develop long-term client relationships with physician offices, assisting them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit
• Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products
• Drive engagement in scheduled, outcome-driven meetings
• Lead sales strategy and manage budget for assigned territory as part of a broader regional team
• Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce
• Develop profound knowledge in Healthcare Specialty industry to better understand and support providers with their specific needs
• Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region
• Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals
• Set business goals to both forecast and meet sales and credit application performance required for assigned territory
• Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory
• Partner with industry account/product representatives, key opinion leaders, and technology experts to effectively drive adoption and utilization
• Safely and securely manage company car and digital assets (laptop, tablet, cell phone)
• Perform other duties, special projects, and attend industry/association trade shows as assigned
• Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation.

Requirements

• A minimum of 3 years sales experience including 1+ years of Consultative Sales experience
• Ability to travel daily up to 80% field with 50% overnight travel
• BA or BS degree or equivalent experience
• Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
• Outside sales experience, Field Sales, and Virtual/tele-sales experience
• Skilled in virtual engagement, data-driven selling supported by CRM insights
• Business travel & expense budgeting knowledge
• Sales experience in the Healthcare Specialty industry
• Solution-oriented, consultative, value-based selling experience
• Medical sales / marketing experience
• Executive sales, account management, and assigned-territory routing experience
• Ability to drive field-based growth with strong territory ownership
• Experience using a CRM tool such as Salesforce
• Private label credit card and marketing experience
• Strong finance business/industry acumen, fluency in patient financing
• Knowledge of customer financial drivers/needs
• Openness to coaching and ability to learn quickly
• Customer-focused mindset with the ability to respond quickly to customer needs
• Exceptional interpersonal communication skills (written, oral, non-verbal)

Benefits

• Health insurance
• 401(k) matching
• Flexible work arrangements
• Professional development opportunities
• Annual bonus based on individual and company performance