Vice President overseeing Proprietary Strategy and Transformation at West. Leading operational excellence initiatives in the healthcare industry with a focus on strategic goals.
About the role
- Metro Practice Development Manager promoting CareCredit financial products to healthcare providers in New York City and Stamford, CT. Driving adoption and scaling provider enrollments across assigned territory.
Responsibilities
- Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory comprised of New York City, NY, Stamford, CT and the surrounding area
- Strategically plan, organize, prioritize and independently manage book of business to meet/exceed revenue and application goals
- Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments
- Develop long-term client relationships with physician offices, assisting them to identify and capitalize on growth opportunities while satisfying customer needs and sales requirements of CareCredit
- Engage, in-person (and on occasion virtually), with office staff and doctors/owners to ensure clear understanding of the CareCredit program and successfully implement action plans for increased usage of the CareCredit suite of financial products
- Drive engagement in scheduled, outcome-driven meetings
- Lead sales strategy and manage budget for assigned territory as part of a broader regional team
- Utilize identified sales strategies - including prioritization, during provider visits and calls to achieve results; document all activity in Salesforce
- Develop profound knowledge in Healthcare Specialty industry to better understand and support providers with their specific needs
- Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region
- Meet/exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals
- Set business goals to both forecast and meet sales and credit application performance required for assigned territory
- Assist with the commercialization of provider Point of Sale (POS) initiatives and products within assigned territory
- Partner with industry account/product representatives, key opinion leaders, and technology experts to effectively drive adoption and utilization
- Safely and securely manage company car and digital assets (laptop, tablet, cell phone)
- Perform other duties, special projects, and attend industry/association trade shows as assigned
- Coordinate with the Enrollment team to ensure a smooth post-sale handoff and first-use activation.
Requirements
- A minimum of 3 years sales experience including 1+ years of Consultative Sales experience
- Ability to travel daily up to 80% field with 50% overnight travel
- BA or BS degree or equivalent experience
- Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
- Outside sales experience, Field Sales, and Virtual/tele-sales experience
- Skilled in virtual engagement, data-driven selling supported by CRM insights
- Business travel & expense budgeting knowledge
- Sales experience in the Healthcare Specialty industry
- Solution-oriented, consultative, value-based selling experience
- Medical sales / marketing experience
- Executive sales, account management, and assigned-territory routing experience
- Ability to drive field-based growth with strong territory ownership
- Experience using a CRM tool such as Salesforce
- Private label credit card and marketing experience
- Strong finance business/industry acumen, fluency in patient financing
- Knowledge of customer financial drivers/needs
- Openness to coaching and ability to learn quickly
- Customer-focused mindset with the ability to respond quickly to customer needs
- Exceptional interpersonal communication skills (written, oral, non-verbal)
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Annual bonus based on individual and company performance
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