Senior Technical Consultant leading design discussions for enterprise - scale ServiceNow implementations. Focusing on ITSM HRSD, SPM, ITOM to enhance operational efficiency and drive business success.
About the role
- Associate Principal, Software Engineering managing the ServiceNow team for enterprise technology platforms. Responsible for planning, executing, and supporting ITSM and other capabilities.
Responsibilities
- Provide technical leadership for planning, designing, installing, testing and implementing solutions.
- Provide subject matter expertise on the ServiceNow Platform for ITSM/ITOM/ITAM/SecOps/HAM/SAM/IRM.
- Perform execution of deliverables including but not limited to development, peer reviews, and other administration for the platform.
- Ensure best practice adherence for core system development, security, tuning and performance.
- Support data management activities and administrative support to stakeholders.
- Creates knowledge content activities to enterprise objectives.
- Facilitates knowledge transfer sessions for administration and self-service.
- Develop a train the trainer model for support and administration.
- Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences.
Requirements
- 5+ years of working experience in IT
- 5+ years of experience in implementing ServiceNow or similar platforms for ITSM, ITOM, HAM, SAM, SecOps and/or GRC/IRM modules
- 3+ years of experience with Javascript or other scripting language
- Experience with RESTful APIs and JSON
- Ability to write clean, bug-free code that is easy to understand and easily maintainable
- Strong understanding of CMDB and CSDM 4.0+
- Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies
- Bachelor’s degree in MIS or related field, 8 years of additional related work experience may be substituted for degree.
Benefits
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your continued education
- Student Loan Repayment Assistance
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- 401k Employer Match
- Competitive health benefits including medical, dental and vision
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
ServiceNow Developer responsible for designing, implementing, and maintaining ServiceNow applications at Pierce Technology Corp. Collaborating with stakeholders and optimizing processes within the ServiceNow platform.
Enterprise ServiceNow Platform Senior Manager overseeing product management and operations for Boeing's IT and cross - enterprise functions. Leading global teams and supplier relationships to drive platform excellence and modernization.
ServiceNow Developer role supporting the design and development of Service Management solutions at Boeing. Collaborating with various clients to understand requirements and delivering technical solutions.
Cybersecurity Risk Analyst providing operational support for the Agency’s Cybersecurity Risk Management Program. Managing the risk register and supporting governance operations in a hybrid work environment.
Senior or Lead ServiceNow IRM Solution Architect role at Boeing developing integrated risk management solutions. Leading architecture, implementation, and improvement of ServiceNow IRM/GRC platform.
Enterprise ServiceNow Platform Senior Manager overseeing product lifecycle and operational stability at Boeing. Leading a global product team and managing supplier partnerships for IT operations.
Software Architect providing expert guidance on ServiceNow applications. Working with Defense Logistics Agency to deliver optimized solutions for complex application needs.
ServiceNow HR Analyst facilitating projects and system enhancements at Fidelity. Collaborating with teams to improve HR processes and data management in a fast - paced environment.
QA Engineer for ServiceNow applications focusing on both functional and regression testing. Collaborating with engineering teams to enhance test automation using ATF.