Achieve sales metrics through thoughtful and strategic leadership
Develop and train on effective sales strategies
Maintain and build strategic partnerships with key customers, including hotel partners
Lead in the hiring, training and development a high-performing sales team
Liaison with all department leaders
Conduct annual and bi-annual reviews of all Sales department team members and give recommendations for promoting and discipline
Educate/motivate team members to hit key company and individual sales performance indicators
Provide accurate and timely sales forecasting on a quarterly/annual basis
Define and refine ongoing sales training for new and tenured team members
Engage with clients when appropriate during pre-sale, development and execution stages in order to increase overall win rate and percentage of repeat business
Uphold the Access Values (Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, Service Obsession)
Work with Managing Director to create synergy among all departments
Requirements
6+ years of proven sales success in a DMC or a related industry such as hospitality or events.
Salesforce power-user with a deep understanding of the platform’s features, can effectively manage sales pipelines within Salesforce, and can create custom reports to analyze data, share insights and identify trends.
Verifiable knowledge and relationships in the specific, local destination.
Successful negotiation and relationship-building skills.
At least 2 years experience leading high-performing sales teams and achieving revenue targets.
Solution-Oriented Mindset: Proactive and the tendency to take initiative to contribute to the success of self and team.
Customer Service: Obsession with providing excellent customer service and a passion for the hospitality and special events industry.
Interpersonal Skills: Ability to communicate effectively and build positive relationships, both internally and externally.
Flexibility: Ability to thrive in a fast-paced, changing environment while meeting deadlines and exceeding expectations.
Benefits
Certified as a Great Place To Work – 2 years in a row!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value – including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately)
Monthly cell phone stipend
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools – including training
Annual and monthly meeting content that focuses on professional development
Job title
Associate Director of Sales – Northeast, Hospitality & Events
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