Associate Director leading impactful customer market intelligence for scientific events at Novartis. Driving analytics and collaboration across regions to enhance engagement and compliance.
Responsibilities
Analyze market trends to generate actionable customer insights
Support brand teams in defining integrated insights and analytics plans
Lead and develop a high-performing team for scientific events execution
Establish and implement standards to ensure quality and compliance
Align global, regional, and local scientific event activities
Define team deliverables and monitor time management
Drive strategic projects to enhance productivity and competitiveness
Collaborate cross-functionally to support service needs and execution
Requirements
Experience working across diverse cultures and global environments
Proven success in operations management and execution
Strong leadership skills with experience managing teams
Expertise in process design and optimization
Ability to build trust-based relationships with regional stakeholders
Demonstrated project management capabilities
Skilled in stakeholder engagement and collaboration
Fluent in English and German with excellent communication skills
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