About the role

Content Engineering Team Lead at Meltwater managing a team of Content Engineers. Overseeing quality delivery and providing hands-on guidance in a hybrid work environment.

Responsibilities

Lead, mentor, and manage a team of approximately 10 Content Engineers, ensuring high-quality delivery, performance consistency, and ongoing skill development.
Own and execute regular audits of Content Engineer work, including crawler configurations, XPath/Regex accuracy, data quality, and content coverage.
Actively support hiring, onboarding, and training of new team members in alignment with Meltwater standards and culture.
Conduct continuous performance assessments, providing clear feedback, coaching, and development plans.
Serve as the primary technical escalation point for complex crawling, extraction, and data-quality issues.
Provide hands-on guidance in advanced problem-solving, including website analysis, source inspection, and debugging extraction logic.
Collaborate with Engineering, Product, and QA teams to share audit insights and production learnings, contributing to tooling and process improvements.
Oversee resolution of escalated, customer-impacting issues with a focus on accuracy, timeliness, and customer satisfaction.
Analyze team metrics, audit results, and operational trends to drive improvements in efficiency, quality, and reliability.
Foster a high-trust, inclusive team environment that encourages ownership, accountability, and knowledge sharing.

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience managing and mentoring teams of 10 or more members.
Strong written and verbal communication skills in English, with the ability to explain technical concepts clearly.
Strong hands-on knowledge of HTML, CSS, and DOM structures.
Solid understanding of XPath and Regular Expressions, including auditing and validating complex extraction logic.
Working knowledge of HTTP concepts such as status codes, redirects, authentication, and headers.
Practical experience using SQL for data validation, analysis, and troubleshooting.
Familiarity with JavaScript and dynamic content behavior.
Strong analytical skills, attention to detail, and ownership of quality outcomes.
Ability to adapt and perform effectively in a fast-paced, evolving technical environment.

Enjoy flexible paid time off options for enhanced work-life balance.
Comprehensive health insurance tailored for you.
Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.