UX Content Designer at Trainline providing in - product content for travellers and collaborating with a multi - disciplinary UX team to enhance user experiences.
About the role
- Content Specialist managing product listings across marketplaces for eCommerce company. Ensuring accuracy, brand consistency, and supporting product launches in a hybrid work environment.
Responsibilities
- Manage the end-to-end creation, upload, and optimization of product listings across marketplaces including Amazon, ensuring accuracy, SEO best practices, and brand consistency
- Publish enhanced content such as Amazon A+ Content and Brand Store assets, while maintaining product content across additional marketplaces and webstores
- Monitor and resolve listing issues (e.g., suppressions, compliance flags, variation errors), taking proactive action to protect and improve marketplace account health
- Collaborate with cross-functional teams to support product launches, content updates, and continuous performance improvements across all digital sales channels
- Uploading and maintaining product listings across marketplaces including Amazon, ensuring accuracy, completeness, and brand consistency
- Publishing and optimizing Amazon A+ Content and Brand Store content to enhance customer experience and conversion rates
- Managing product content across additional marketplaces and webstores (e.g., eBay, Magento, and other third-party platforms)
- Optimizing product titles, bullet points, descriptions, backend keywords, and attributes in line with marketplace best practices
- Monitoring live listings to identify and resolve content issues, suppressed listings, and quality alerts
- Troubleshooting listing errors, variation issues, image or attribute mismatches, and compliance-related flags
- Implementing corrective actions to protect and improve marketplace account health metrics
- Liaising with internal teams (e.g., marketing, design, compliance, operations) to ensure accurate and timely product launches
- Conducting regular content audits to ensure SEO optimization, policy compliance, and brand alignment
- Staying up to date with marketplace content guidelines, policy changes, and feature updates
- Supporting new product launches with timely content creation, uploads, and quality assurance checks
Requirements
- Experience managing product listings on marketplaces such as Amazon and other eCommerce platforms is beneficial but not essential.
- High attention to detail with the ability to manage multiple tasks is essential.
- Strong written communication skills
- Analytical mindset with the ability to interpret performance data and recommend optimizations
- Proficiency in Excel/Google Sheets
- Ability to prioritize tasks, manage deadlines, and work cross-functionally in a fast-paced environment.
Benefits
- Hybrid working model – Enjoy the flexibility of our hybrid working model.
- Early Fridays – Start your weekend early with shorter work days on Fridays.
- Be part of a forward-thinking company that values innovation and creativity.
- Work in a fast-growing, global eCommerce environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and continuous learning.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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