Assistant/Sr. Assistant Director for Undergraduate Admission at Miami University. Responsible for recruitment, admissions, and student support in a hybrid work environment.
Responsibilities
Develop and implement a data-driven recruitment plan for undergraduate students in your recruitment territory, including attending college fairs, high school visits, and other outreach events, for approximately 8-12 weeks of recruitment travel.
Utilize admission data to inform strategies, identify trends, and contribute to reports on Undergraduate enrollment metrics.
Actively participate in efforts to continuously improve admission processes and practices, embracing calculated risk-taking and adaptive innovation to achieve enrollment goals.
Provide exceptional customer service and personalized guidance to prospective Undergraduate students and their families throughout the admission process, embodying Miami's Code of Love and Honor through extraordinary hospitality and transparency.
Communicate to constituents within territory, provide presentations, and routinely fulfill counselor-on-duty responsibilities.
Build and maintain relationships with community college faculty and staff within assigned territory.
Develop working knowledge of Miami University programs, opportunities, and policies and communicate information about the Miami brand, experience, and outcomes and its admission policies and procedures to prospective students, families, and other key influencers.
Conduct contextual and holistic review of undergraduate applications, making admission decisions in accordance with Miami University's admission policies, values, priorities, and deadlines.
Organize, coordinate, and manage the execution of dynamic programming and events for prospective undergraduate students, both on and off campus.
Collaborate effectively with academic departments, student services, and other campus partners to ensure a seamless and supportive undergraduate student experience.
Approach interactions with a spirit of service, humility, and gratitude.
Contribute to a collaborative team environment, sharing diverse perspectives, fostering deep partnerships, and supporting the development of colleagues.
May assist with the training and mentorship of student workers or entry-level staff within the undergraduate admission team.
Contribute to the creation and dissemination of comprehensive and industry-leading communications for undergraduate students, ensuring clarity and accuracy.
Other duties as assigned.
Requirements
Assistant Director: Bachelor’s Degree with a minimum of 2 years of experience or Master’s Degree and no experience.
Senior Assistant Director: Bachelor’s Degree with a minimum of 3 years of experience or Master’s Degree and a minimum of one year of experience.
Proven ability to meet the demands of various stakeholders.
Must be able to work independently and as a team member, and handle multiple tasks simultaneously with a high attention to detail.
Knowledge of and experience with computer systems and various software applications, including Microsoft Word, Excel, and PowerPoint.
Candidate must be sensitive to the high visibility of their role and practice tactful, thoughtful communication with all constituencies.
Demonstrate a proven positive work ethic and attitude, possess exceptional written and oral communication skills, dynamic group presentation skills, and proven commitment and ability to work with a wide range of constituencies.
Must be able to work some evenings, perform overnight and some weekend travel, transport 30-40 lbs of recruiting materials, and possess a valid driver’s license.
Preferred Qualifications: Master’s Degree, Possession of a bachelor’s or master’s degree in a business program, Strong organizational skills, proficiency in Microsoft Office (Excel, PowerPoint, etc.), experience working with CRM systems (e.g., Slate, Navigate), familiarity with enrollment strategies, event planning, and student engagement best practices, ability to analyze real-time data and identify trends to optimize recruitment strategies.
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