Hybrid Assistant Manager, Chief Controls Office

at Lloyds Banking Group

• Job title: Assistant Manager, Chief Controls Office
• Job type: Full Time
• Experience level: Lead
• Salary: £43,803 - £48,670 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Manchester, United Kingdom

About the role

• Assistant Manager in Chief Controls Office supporting consumer lending risk and control assessment. Collaborating on governance and enhancing controls within unsecured lending businesses.

Responsibilities

• Working with risk and control owner teams to deliver aligned customer, business and strategic outcomes.
• Producing timely and accurate documents and reports by collecting risk and control data from a variety of sources and inputting data into standardised formats.
• Supporting the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service.
• Delivering outcome using established control design, mapping, monitoring and testing approaches, and reporting findings to senior colleagues.
• Assist in managing actions on operational risk events and breaches following RCSA, identifying issues and implementing improvements with guidance.
• Using risk management systems (e.g. Open Pages) and data visualisation tools (e.g. Power BI) to record results and produce insightful MI.
• Organising and preparing complex documents using multiple applications (e.g. Microsoft Office Suite), while seeking opportunities to innovate and improve efficiency.

Requirements

• A background in risk and control, with the ability to apply controls to risks and improve the overall control environment.
• Strong reporting skills, with the ability to disseminate large volumes of information and articulate findings clearly to inform wider control teams and stakeholders.
• Analytical skills to interpret data and complex information, supporting effective problem solving and control environment assessment.
• Strong stakeholder management, with the ability to build trusted relationships and challenge influence at all levels.
• Any experience within financial services would be really useful.
• Strong Excel and/or Power BI skills.

Benefits

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares!
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies