Store Manager Assistant supporting retail operations at ONLY & SONS in Bremen. Responsible for daily shop activities and customer experience alongside the Shop Manager.
About the role
- Adjoint(e) Responsable Boutique overseeing operational management and customer experience in Aroma-Zone's Paris shop. Leading teams to ensure top service and sales goals are met.
Responsibilities
- Ensure the store's organization and day-to-day operational oversight
- Ensure customer satisfaction and support the teams
- Lead and manage all store activities
- Ensure total customer satisfaction
- Handle customer sales recording and payment transactions
- Ensure the overall upkeep and presentation of the store
- Lead, organize, and motivate team members
- Continuously train staff on sales concepts and techniques
- Ensure all teams master and follow procedures
- Manage teams in the Store Manager's absence
- Oversee and manage store opening and closing procedures
Requirements
- Commercial/business education
- 3–5 years' experience in a busy retail store
- Knowledge of cosmetic and/or organic products is an asset
- Proficiency in French, written and spoken
- Good spoken English
- Proficient with office software (Microsoft Office) and POS systems (ideally Cegid)
- Hands-on approach, strong customer service and commercial awareness
- Excellent customer relations skills
- Coaching ability and strong customer-service orientation
- Team player with proven management skills
- Autonomous, diplomatic, able to manage priorities
- Versatile, dynamic, hands-on, business-oriented
- Results-driven and focused on team coordination
Benefits
- Supplementary health insurance (mutuelle)
- Profit-sharing
- 50% reimbursement of commuting costs
- Meal vouchers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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