Gerontopsychiatrische Fachkraft for major nursing home operator in Germany. Focused on individual care and treatment for residents in the dementia area.
About the role
- Area Operations Manager managing a team of surveyors at e.surv, the UK's leading property risk services provider.
Responsibilities
- Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.
- Promoting and creating a high performance culture within the region.
- Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.
- Promoting risk management.
- Applying regional knowledge and expertise to support business objectives.
- Encouraging working practices within established protocols.
- Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.
- Working closely with the Learning and Development and HR teams to make sure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.
- Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.
- Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliance with individual client requirements.
Requirements
- Relevant experience in operations management and team leadership.
- RICS accreditation is required.
Benefits
- Competitive basic salary.
- Performance-based bonus.
- Company car or car allowance.
- Private healthcare plan.
- Contributory pension scheme.
- Share incentive plan.
- Flexible additional PLC benefits package.
- 27 days annual holiday.
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