Area Operations Manager managing a team of surveyors at e.surv, the UK's leading property risk services provider.
Responsibilities
Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.
Promoting and creating a high performance culture within the region.
Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.
Promoting risk management.
Applying regional knowledge and expertise to support business objectives.
Encouraging working practices within established protocols.
Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.
Working closely with the Learning and Development and HR teams to make sure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.
Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.
Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliance with individual client requirements.
Requirements
Relevant experience in operations management and team leadership.
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