About the role

  • Area Operations Manager managing a team of surveyors at e.surv, the UK's leading property risk services provider.

Responsibilities

  • Managing, developing, coaching, mentoring and motivating a team of operational surveyors and graduate trainees to meet business objectives.
  • Promoting and creating a high performance culture within the region.
  • Ensuring compliance and quality standards are adhered to, to deliver service excellence and mitigate any risks.
  • Promoting risk management.
  • Applying regional knowledge and expertise to support business objectives.
  • Encouraging working practices within established protocols.
  • Contributing to the operational strategy of the business by supporting the Regional Operations Director to deliver operational targets.
  • Working closely with the Learning and Development and HR teams to make sure that all operational surveyors and graduate trainees demonstrate the behaviours and competencies required.
  • Complying with and adhering to the highest standard of Health and Safety in relation to the behaviours and wellbeing of a remote workforce.
  • Supporting operational surveyors to deliver a high level of service delivery within the region, ensuring compliance with individual client requirements.

Requirements

  • Relevant experience in operations management and team leadership.
  • RICS accreditation is required.

Benefits

  • Competitive basic salary.
  • Performance-based bonus.
  • Company car or car allowance.
  • Private healthcare plan.
  • Contributory pension scheme.
  • Share incentive plan.
  • Flexible additional PLC benefits package.
  • 27 days annual holiday.

Job title

Area Operations Manager

Job type

Experience level

Mid levelSenior

Salary

£NaN per year

Degree requirement

Professional Certificate

Location requirements

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