NL
Nutrien Ag Solutions LASSales Support Administrator
Sales Support Administration role providing support to Sales teams and performing branch administration duties. Join Nutrien Ag Solutions in making a difference for Australian farmers.
About the role
- Day-to-day administration and support of assigned applications including scripting, configuration, integrations and administration
- Develop technical solutions that satisfy the business needs of the department
- Work closely with other departments, System Administrators, and Application Analysts
- Monitor system health, usage, compliance, administration and maintenance of production, test and development application platforms
- Configure and manage application usage, data integrity and system software release levels
- Work with application vendors for configuration, enhancement requests and support escalations
- Build requested items and tasks using workflows and other tools to manage processes
- Develop systems integrations and process automation
- Create process documentation for team and provide internal training to team members
- Generate reports and Key Performance Indicator (KPI) analysis as needed
- Provide 24x7 on call support as part of a scheduled rotation with other team members
Requirements
- Bachelor’s degree in an Information Technology (IT) related field required
- Three years of experience in systems administration
- Project management experience preferred
- Operations experience supporting applications deployed in a multi-server environment
- Fluency in networking principals and implementations
- Experience with on premise and/or cloud-based Systems Administration preferred
- Proven fault identification and analysis skills, critical thinking, ability to troubleshoot technologies
- Software development experience strongly encouraged
- When applicable, may need a valid driver's license and maintain a good driving record
- Information Technology Infrastructure Library (ITIL) certification preferred
Benefits
- Opportunity to work from home once onboarding requirements have been met
- Fast pasted, strong, supportive team
- Collaborative team environment
- Sanford is an EEO/AA Employer M/F/Disability/Vet
- Accommodation for applicants with disabilities via phone or email
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