Application Support Analyst at Baptist Health responsible for IT integration in healthcare settings. Liaison between IT and operations; involves training and support activities.
Responsibilities
Responsible for application and integration of information technology in the healthcare setting
Serve as a liaison between the IT department and operations
Data collection and workflow analysis
System user personalization, testing, training, and support
Participate in application deployment and procedure documentation
May act as project coordinator on relevant projects
Requirements
Minimum of a bachelor’s degree
Two years related experience, or two years’ direct healthcare experience in lieu of a degree
Appropriate certification or licensure (if applicable) required
Benefits
Instructor led classroom training
Virtual training for multiple applications and user roles
Technical Support Specialist providing troubleshooting and support for Kenwood Land Mobile products. Engaging with dealers and customers by providing technical assistance and training as needed.
Helpdesk Support Technician providing technical support and troubleshooting for desktop equipment in a healthcare company. Involves software and hardware issue resolution and deployment of desktop systems.
Support Analyst providing technical customer assistance via phone, email, and chat. Identifying issues and ensuring satisfaction while documenting interactions.
Associate Technical Support Engineer involved in trade life cycle and investment operations at EXL. Responsibilities include reconciliation and coordination of break investigations for public and private assets.
MLOps Support Engineer in charge of operational support for AI/ML solutions ensuring system stability in production. Responsible for monitoring and incident management of ML models and pipelines.
Communications Engineer providing primary in - country support for Kuwait military communications equipment. Engaging in technical assistance, monitoring, reporting, and maintenance for Patriot communications systems.
Technical Support Manager at CallRail leading a customer - facing support team in resolving client inquiries. Overseeing technical support and enhancing overall customer experience through effective team management.
Technical Support Engineer resolving customer issues for Orb's usage - based billing platform. Collaborating with Customer Success, Product, and Engineering teams to enhance customer support experience.
Lead subject matter expert efforts on Teradyne platforms and support Product Development process in Seoul, KR. Analyze trends for system reliability and provide customer support.
Senior Support Engineer providing technical support to dental practices at Overjet. Handling inquiries and troubleshooting issues while assisting with customer success requests.