Resource Management & Budgeting Support Analyst at EY responsible for resource allocation and budget management. Collaborating with project managers and operational teams to ensure effective resource utilization.
About the role
- Technical engineer resolving customer concerns and improving internal tooling at Vercel. Collaborating with teams to drive solutions and enhance user experience.
Responsibilities
- Resolve customer concerns and improve internal tooling
- Troubleshoot issues alongside Engineering and drive solutions
- Partner with Product, Solutions, and Customer Success teams
- Assist Customer Success Managers with Enterprise requests
Requirements
- Hands-on experience using Vercel and v0 as a platform
- Modern development and architecture experience in the AI or web space
- Prior customer support experience in a technical role
- Strong written and verbal communication skills
- Ability to provide mentorship to other team members
- Willingness to participate in weekend/holiday on-call rotation
Benefits
- Flexible working hours
- In-office anchor days on Monday, Tuesday, and Friday
- Opportunity to work fully remote if located beyond commuting distance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Técnico de Soporte en Sitio en SONDA brindando soporte a clientes. Responsabilidades incluyen soporte remoto y presencial, administración de inventarios y mantenimiento de equipos.
IT Support Engineer managing Apple ecosystem and Google Workspace for over 300 employees. Involved in device management, user support, and IT compliance.
IT Support Analyst supporting internal users and managing technical support service tickets at Best Egg. Ensuring SLAs are met while onboarding new employees and resolving technical issues.
Staff Engineer within RBC supporting critical systems for AI and innovation platforms. Leading technical initiatives and managing high - impact incidents in fast - paced engineering environment.
Field Service Support Engineer responsible for installations and maintenance of medical devices at Roche. Aiming to reduce downtime and ensure client satisfaction in Sinaloa, Mexico.
Software Engineer responsible for analyzing and resolving bugs in existing systems for clients. Managing support tickets and maintaining technical documentation in Thailand.
Trainer and Technical Support developing HVAC educational materials and training programs. Collaborating with staff to enhance employee performance and customer support.
Trainer & Technical Support developing HVAC educational materials and facilitating training. Collaborating with sales teams and providing technical support for products and services.
HVAC Trainer & Technical Support developing and delivering training programs at Granite Group Wholesalers. Involving product training, sales team collaboration, and monitoring training effectiveness.