Support Technician for final user equipment at SONDA. Solving incidents and configuring technology services under Sonda's model.
TS
Hybrid Desktop Support Analyst I – Summer Internship
Posted 6 hours ago
About the role
- Summer Intern providing hands-on technical support in a large international enterprise environment. Opportunity to develop strong customer service and troubleshooting skills.
Responsibilities
- Provide hands-on technical support in a large international enterprise environment
- Assist with the installation, maintenance, and support of end-user computing hardware and software
- Work directly with end users to assess hardware and software needs
- Utilize automation and remote management tools to deploy software and updates
- Support desktop imaging processes and maintain standardized build images
- Provide timely, professional support for end users experiencing hardware, software, or connectivity issues
Requirements
- Must be actively enrolled in a graduate or undergraduate program with a related major
- Microsoft Certified Technology Specialist (MCTS) preferred
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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